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Polycom VVX D230 User Manual

Polycom VVX D230
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Business Services
Polycom VVX D230
DECT IP Phone
User Guide
Eective April 21, 2020.
nulink.com/business-services
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Polycom VVX D230 Specifications

General IconGeneral
TypeCordless Telephone
DisplayColor LCD
AudioHD Voice
TechnologyDECT
Talk TimeUp to 10 hours
Standby TimeUp to 120 hours
Caller IDYes
Number of Lines1
SpeakerphoneYes
Headset SupportYes
DirectoryYes, up to 200 contacts
Supported CodecsG.722, G.711
CompatibilityPolycom UC Software
ConnectivityDECT
Wireless RangeUp to 330ft (100m) outdoors, up to 165ft (50m) indoors
Headset JackYes, 3.5mm

Summary

Package Contents

Hardware Features

Soft Keys

Select a menu item displayed above the key.

Navigation keys / OK button

Navigate menus, select items, save entries, or return to home screen.

Call button

Place, answer, or view recent calls.

Keypad

Enter numbers, characters, turn ringer on/off, lock/unlock keypad.

Speakerphone

Place or answer calls using speakerphone, switch between speakerphone and earpiece.

Microphone

Transmits audio during a call.

Mute button

Mute or unmute microphone during an active call.

Redial button

Redial the last dialed number.

End button

Hang up calls, cancel software updates, power phone on/off.

Earpiece

Enables hearing audio from contacts during a call.

LED Light

Indicates incoming, missed calls, or new voicemail.

Headphone port

Enables connection of a headset to the phone.

Base Station Hardware Features

Find

Locate registered handsets or register a new one.

Status Indicator

See Base Station Status Indicator table.

Charging Cradle

Place handset in cradle to charge.

Handset Menus

Call Logs

View missed, received, dialed, and recent calls.

Messages

Access lists of lines and handsets.

Intercom

Access contact directory and speed dial list.

Directories

Manage contacts and speed dial entries.

DND

Select all or specific lines for Do Not Disturb.

Call Forwarding

Access lists of lines for call forwarding.

Preferences

Adjust ring type, keypad tones, language, and date/time.

Settings

Configure line, handset name, registration, and reset options.

Handset Settings

Handset Name

Rename the handset via Settings > Handset Name.

Volume Adjustment

Adjust ringer volume when idle/ringing, receiver volume during calls.

Ringtones

Change ring type for external or internal calls.

Enable or Disable Keypad Tones

Toggle keypad tones on or off for user preference.

Locking/Unlocking the Keypad

Lock or unlock the keypad by holding the # key.

Do Not Disturb

Enable Do Not Disturb

Prevent ringing by enabling DND on selected lines.

Disable Do Not Disturb

Deselect lines to disable DND.

Turning Handset Off/On

Using Your VVX D230 Phone for Calls

Placing Calls

Make calls using default line, alternate line, or redial.

Answering and Rejecting Calls

Answer or reject incoming calls using specific buttons.

Answering Calls

Answer incoming calls with Call or Speakerphone buttons.

Rejecting Calls

Reject incoming calls using the End button.

End a Call

End an active call by pressing End or placing handset in cradle.

In-Call Features

Holding and Resuming Held Calls

Place calls on hold using Options > Hold, resume with Options > Resume.

Switch Between Calls

Switch between active and held calls using the Swap function.

Transferring Calls

Transfer calls by selecting Transfer and entering contact details.

Speed Dial

Assign a Speed Dial Entry

Assign directory contacts or manual entries to speed dial buttons.

Call a Speed Dial Entry

Initiate calls by selecting speed dial entries or holding number keys.

Contact Directory

Add a Contact to the Contact Directory

Add new contacts with names and numbers via menu.

Edit a Contact

Modify existing contact information.

Delete a Contact

Remove contacts from the directory.

Additional Support

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