POOL LAB PL25 - User Manual

Questions and Answers

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Jonathan ChapmanAug 16, 2025
Why does my POOL LAB Water Filtration System display 'HIGH SALT/RESET' and keep resetting?
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  crawfordchristopherAug 16, 2025
  If the POOL LAB Water Filtration System displays 'HIGH SALT/RESET' and resets after 30 seconds, it may be due to a drop in power supply voltage, often from excessive current to the chlorinator cell or a brief interruption in mains power. Check the salt level in the water and inspect the cell for debris or damage. If the issue occurs after adding salt, run the filter pump without the chlorinator connected to allow the salt to dissolve. If the salt level is fine and the problem persists, return the unit for servicing.
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Jennifer EvansAug 19, 2025
What to do if my POOL LAB Water Filtration System shows 'PUMP PROTECTION ACTIVE'?
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  anthonynguyenAug 19, 2025
  If your POOL LAB Water Filtration System displays 'PUMP PROTECTION ACTIVE', it indicates that low flow was detected for longer than the specified time. Restart the pump by pressing the MODE button and selecting AUTO or ON mode. If this occurs during backwashing, rinse, or while pumping to waste, extend the PUMP PROTECTION TIME or disable it. The pump protection also activates if the cell lead is not connected, so reconnect it or disable pump protection to override.
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hickscandiceAug 22, 2025
What does 'HIGH SALT (OFF)' mean on my POOL LAB Water Filtration System?
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  jeremyvelazquezAug 22, 2025
  If the POOL LAB Water Filtration System displays 'HIGH SALT (OFF)', it means a very high salt level has been detected, possibly combined with high water temperature. Check the salt level in the water. If the salt level is too high, you may need to pump some water to waste and then top up the pool with fresh water. Consult your local swimming pool professionals for advice on this procedure.
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Mr. James BurnsAug 25, 2025
Why does my POOL LAB Water Filtration System say 'CHECK SALT'?
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  Robert GarnerAug 26, 2025
  If the POOL LAB Water Filtration System displays 'CHECK SALT', it could be due to a low salt level. Check the salt level and add salt if required. It can also be because the water temperature is too low (below 25ºC), which may reduce cell production. Another reason might be a calcified or blocked cell. Refer to the CELL MAINTENANCE section.
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Steven MckeeAug 28, 2025
What does 'CHECK SALT (OFF)' mean on my POOL LAB Water Filtration System?
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  Robert JamesAug 28, 2025
  If the POOL LAB Water Filtration System displays 'CHECK SALT (OFF)', it indicates a very low salt level, preventing chlorine production to protect the cell. Check the salt level and add salt if needed. If the salt level and water temperature are normal and the cell is clean, it may indicate a worn cell, so have it checked and replaced if necessary.
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mark31Aug 31, 2025
Why does my POOL LAB Water Filtration System say 'HIGH SALT'?
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  Aaron LuceroAug 31, 2025
  If the POOL LAB Water Filtration System displays 'HIGH SALT', it means the salt level is too high. This is a warning only, and the chlorinator will operate normally unless the 'HIGH SALT (OFF)' message is displayed. Avoid adding more salt. Top up the pool with fresh water if possible. A high water temperature can also trigger this warning in combination with a high salt level.
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Lauren HardinSep 3, 2025
What does 'SPA FLOW DET'D' mean on my POOL LAB Water Filtration System?
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  Adam MezaSep 3, 2025
  If the POOL LAB Water Filtration System shows 'SPA FLOW DET'D', it means the flow switch on the spa suction line has been triggered. No action is required if valves are intentionally positioned to circulate spa water only. If the spa is not in use, ensure the spa suction line valve is closed. If the valve is closed and there's no flow, the spa flow switch may be jammed or faulty, possibly requiring a technician's assistance.
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Thomas ShermanSep 6, 2025
How to fix no residual free chlorine in water with POOL LAB Water Filtration System?
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  Michelle NelsonSep 6, 2025
  If there is no residual free chlorine in the water when using the POOL LAB Water Filtration System, ensure the chlorine output is set to 100% until the chlorine residual is restored. Also, extend the running time, with a minimum of 8 hours per day recommended over summer. Maintain the stabilizer level (cyanuric acid) between 40 – 80ppm and use a pool cover when the pool is not in use. For heavy pool usage, manually dose with liquid chlorine during peak demand periods. If there is a high chlorine demand due to a high total chlorine reading, shock dose the pool with liquid chlorine and consult your local swimming pool professionals for advice on this procedure.
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ysnyderSep 9, 2025
Why is my POOL LAB Water Filtration System resetting or power cycling?
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  Gregory GillespieSep 9, 2025
  If the POOL LAB Water Filtration system unit is resetting or power cycling, a high salt level may cause the power supply to shut down. Check the salt level in the water and, if it's too high, pump some water to waste and top up with fresh water. Consult a pool professional for guidance. A short circuit in the cell could also be the problem. Disconnect the cell lead; if the issue stops, inspect the cell for damage or metallic debris. If the problem remains with the lead disconnected, the unit needs servicing.
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Deborah GentrySep 12, 2025
How to troubleshoot a POOL LAB Water Filtration System with no display?
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  Joseph StanleySep 12, 2025
  If there is no display on your POOL LAB Water Filtration System, first check for power at the socket. If an external timer is fitted, ensure it is providing power. If these steps don't resolve the issue, the internal fuse may be the problem, and the unit should be returned for servicing.