WARRANTY INFORMATION
DOMESTIC APPLICATIONS
Product Warranty – Control Box and Cell
5 Year Warranty: 3 Year NEW for OLD exchange + 2 Years Pro-rata
Labour Warranty – Control Box and Cell
1 Year Warranty – in-field labour within 30km of an authorised service agent.
3 Year Warranty – workshop repair labour
COMMERCIAL APPLICATIONS
Product Warranty – Control Box and Cell
1 Year Warranty – NEW for OLD exchange
Labour Warranty – Control Box and Cell
1 Year Warranty – in-field labour within 30km of an authorised service agent.
1 Year Warranty – workshop repair labour
CONDITIONS
• In-field labour charges will apply to units installed for a period exceeding 12 months.
• In-field labour charges may apply within the 12 month period if location is more than 30 km from an
authorised service agent.
• Freight charges are the responsibility of the home owner.
• Under no circumstances shall the manufacturer be liable for incidental or consequential damages,
inconvenience or expenses in connection with the removal, installation or replacement of equipment.
• Under no circumstances shall the manufacturer be liable for damage caused to persons or property
as a result of use of this equipment.
• Charges will apply during the warranty period if installation or method of operation is not is
accordance with our instructions.
• Warranty extending beyond 1 year is not transferable.
• Purchase receipt must be produced to claim warranty.
• The use of bore water may void warranty where not managed correctly***, and any associated
discolouration or staining is not covered by warranty.
THE FOLLOWING INVALIDATES WARRANTY
– Incorrect installations
– Incorrect use
– Misuse
– Water in excess of 40 degrees Celcius, or lower than 0 degrees Celcius.
– Water pressure exceeding 250 kpa
– Where used for a purpose other than described in this manual
– Use of non-genuine components
– Use of chemicals or optional equipment not authorised for use by Pool Lab
– Where immediate action has not been taken to rectify a problem
*** Always use the Langlier Index to determine the ideal pH for bore water. Damage
caused by the formation of scale is not covered by warranty.
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