SYMPTOM /
DISPLAY
MESSAGE
POSSIBLE CAUSES POSSIBLE SOLUTIONS
Display Message:
“HIGH SALT/RESET”
System resets after 30
seconds.
Software detected a drop in the
power supply voltage. Chlorinator
cell is turned off and a system
reset is scheduled after a 30
second delay.
This message may appear briefly
when mains power to the unit is
disconnected, this is normal
behavior.
This is usually caused by excessive current to
the chlorinator cell exceeding the power supply
limit, or can also occur if mains power is briefly
interrupted. Otherwise this may indicate a
faulty power supply. Check salt level in water,
and check cell for debris or damage such as
displaced or touching plates. If salt level is ok
and problem persists, return unit for servicing.
If this message appears
immediately after the addition of
salt to the water it is likely that
some water with a very high salt
concentration has been drawn
into the the filtration system.
You may need to run the filter pump for some
time without the chlorinator connected so that
the newly added salt has time to dissolve and
disperse into the water.
When adding salt to the water try to ensure it is
added as far away from the filtration system
suction points as possible. Close main drain
suction valve where applicable and remove any
suction driven pool cleaners from the water.
Never add salt directly to the skimmer
No residual free
chlorine in water
Chlorinator output not high
enough
Ensure chlorine output is set to 100% until
chlorine residual is restored.
Chlorinator not running sufficient
hours per day
Extend the running time. A minimum 8 hours
per day is recommended over summer
Chlorine demand due to sunlight Ensure stabilizer level (cyanuric acid) is
maintained between 40 – 80ppm. Use a pool
cover when pool is not in use.
Heavy Pool Usage Dose manually with liquid chlorine during peak
demand periods.
High chlorine demand due to
high total chlorine reading. (This
is different to Free Chlorine)
Shock dose the pool with liquid chlorine.
Consult your local swimming pool professionals
for advice on this procedure.
Hint: Holding the BACK button for 3 seconds from the HOME view will show detailed information on the output to the chlorine cell
including VOLTAGE, AMPS, and POLARITY.
For all models, cell voltage should be close to 24.0V (+/- 1.0 V)
For PL25, cell amps should be between 2.08A – 6.0A
For PL35, cell amps should be between 2.91A – 9.0A
For PL45, cell amps should be between 3.75A – 12A
During normal operation the cell will cycle ON and OFF over a 3 minute duty cycle to maintain the correct chlorine output (as measured
in grams per hour).
Cell amps vary in relation to the salt level, water temperature and condition of the cell.
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