13 Service calibration and control of function
The power2max NGeco power meter is calibrated at the factory and doesn’t have to be newly
calibrated within the warranty period. Regardless of this fact, you still have the option of ordering a
calibration and function control at www.power2max.com. In this case, we will examine your
power2max NGeco power meter on the outside, perform a new factory calibration and control of
function. In addition to your power2max NGeco power meter, you also receive a new test and
approval certificate.
IMPORTANT:
Ordering a calibration and function control can be advisable after a crash, among other things.
However, it does not extend warranty coverage and only excludes a possible liability resulting from
mechanical damage that has not been identified.
14 Troubleshooting
1. Green LED indicator light doesn't blink after activation
Battery is low – change battery
2. Red LED indicator light blinks after activation
Power meter error – turn off and then on. If this is unsuccessful, then contact
support@power2max.de.
3. Power meter does not pair with a head unit
Battery is low – change battery
Head unit is not in pairing mode – place head unit in pairing mode
Power meter is in standby – activate power meter by rotating the crank.
Transmission is flawed – avoid sources of disturbance such as WiFi networks, microwaves, mobile
phones and other active power meters.
4. Power meter shows no function
Battery is low – change battery
Operating software is in an undefined state (the power meter has “crashed”) – Turn off and then on
by removing and inserting the battery. If this is unsuccessful, contact support@power2max.de.
5. Power measurements are not plausible
The zero point has changed uncontrollably – during a ride: do a zero point adjustment by depowering
6. Water intrusion into the battery compartment
battery cap has not been closed correctly – remove battery and let area dry, insert battery again and
close battery cap
battery cap is damaged or worn – remove battery and let area dry, insert battery again and close
battery cap