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The following table provides solutions to common problems encountered
with the shredder:
Troubleshooting
Fault Possible cause Solution
Motor will not
start
Collection box not fitted
correctly
Push the collection box firmly
to its correct position and
place the safety switch on
the box to the ‘ON’ position
Overload protection
tripped
To switch back on, start by
turning the operating mode
selection switch to the ‘OFF’
position. Press the reset switch
Switch the device back on
No mains power supply
Check the socket, cable, lead
and plug for damage and, if
necessary, have any damage
repaired by qualified repair
personnel
Garden waste
is not drawn in
Cylinder running in
reverse
Change rotational direction
using the operation mode
selection switch
On/Off switch is
defective
Contact telephone helpline
Shredding material is
too soft
Insert wood or shred dried
branches
Shredder blade remains
jammed
Clear the jam (see section on
operation)
Shredding
material
comes out in
chains
Pressure plate is
incorrectly adjusted
Re-adjust the pressure plate
(see section on adjusting the
pressure plate)
General troubleshooting
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