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6. SERVICE
We make every effort to provide a good service to our customers, and have now
established a Support Forum which covers all queries relating to our products. This
helps us considerably, as we no longer have to answer frequently asked questions
again and again. At the same time it gives you the opportunity to obtain assistance
all round the clock, and even at weekends. The answers come from the PowerBox
team, which guarantees that the answers are correct.
Please use the Support Forum before you contact us by telephone.
You will nd the forum at the following address:
www.forum.powerbox-systems.com
7. GUARANTEE CONDITIONS
At PowerBox-Systems we insist on the highest possible quality standards in the
development and manufacture of our products. They are guaranteed “Made in Ger-
many”!
That is why we are able to grant a 24 month guarantee on our from the initial date
of purchase. The guarantee covers proven material faults, which will be corrected
by us at no charge to you. As a precautionary measure, we wish to point out that
we reserve the right to replace the unit if we deem the repair to be economically
unviable.
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