PowerShield Centurion Series

Questions and Answers

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Tracy RyanJul 27, 2025
Why is my PowerShield UPS beeping and showing a warning code?
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  Christine GriffithJul 28, 2025
  If you see the icon and a warning code flashing on the LCD display of your PowerShield UPS and hear an alarm sounding every second, it could be due to several reasons. One potential cause is that the EPO (Emergency Power Off) function is activated. To disable it, set the circuit in a closed position. Another reason could be that the line and neutral conductors of the UPS input are reversed; in this case, rotate the mains power socket by 180° and then connect it to the UPS system. Finally, the external or internal battery may be incorrectly connected, so check that all batteries are well connected.
R
rodriguezsteveAug 2, 2025
What to do if my PowerShield UPS is overloaded?
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  Jason HessAug 2, 2025
  If the PowerShield UPS is overloaded, you will see the icon flashing on the LCD display and hear the alarm sounding twice every second. This may be because the devices connected to the UPS are being fed directly by the electrical network via the Bypass. To resolve this, remove excess loads from the UPS output. If the UPS is locked in Bypass mode after repetitive overloads, remove excess loads, then shut down the UPS and restart it.
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Manuel GonzalezAug 7, 2025
What to do if my PowerShield UPS shows fault code 43?
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  Jamie ChristensenAug 7, 2025
  If fault code 43 is shown, the icon is lighting on the LCD display, and the alarm is continuously sounding, it means the PowerShield UPS shut down automatically because of an overload at the UPS output. To fix this, remove excess loads from the UPS output and restart it.
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Timothy KirbyAug 11, 2025
What does fault code 14 mean on my PowerShield UPS?
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  Sierra BakerAug 11, 2025
  If fault code 14 is shown, the icon is lighting on the LCD display, and the alarm is continuously sounding, it means the PowerShield UPS shut down automatically because a short circuit occurred on the UPS output. Check the output wiring and if connected devices are in a short circuit status.
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Lisa Johnston MDAug 16, 2025
Why is the battery backup time so short on my PowerShield UPS?
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  Anthony MooreAug 17, 2025
  If the battery backup time of your PowerShield UPS is shorter than the nominal value, it could be due to a couple of reasons. First, the batteries may not be fully charged. To resolve this, charge the batteries for at least 5 hours and then check the capacity. If the problem persists, contact your dealer. Second, the batteries themselves might be defective. In this case, contact your dealer to replace the battery.
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Mark MartinAug 21, 2025
Why does my PowerShield UPS have no indication or alarm?
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  John MataAug 21, 2025
  If your PowerShield UPS has no indication and alarm even though the mains is normal, it could be due to a couple of reasons. First, the AC input power may not be connected well. Check if the input power cord is firmly connected to the mains. Second, the AC input may be connected to the UPS output. Make sure to plug the AC input power cord into the AC input correctly.

Summary

Introduction

Warranty Registration

Essential for validating product warranty; register online via website.

Handling Safety

Guidelines for safe handling of the UPS unit, including weight considerations.

Important Safety Warnings

Transportation Safety

Guidelines for safely transporting the UPS system in its original packaging.

Preparation and Environment

Instructions for proper UPS preparation and environmental considerations before installation.

Installation Precautions

Key safety instructions for connecting and installing the UPS system and its cables.

Operation and Maintenance

UPS Operation Guidelines

Instructions on how to operate the UPS, including disconnection and preventing foreign objects.

Maintenance and Safety Precautions

Details on maintenance, handling hazardous voltages, and battery safety.

Installation and Setup

Rear Panel View

Diagrams and identification of connectors and ports on the UPS rear panel.

UPS Setup Steps

Step-by-step guide for connecting UPS input, output, and external battery banks.

Operations

Button Operation

Explanation of functions for ON/Mute, OFF/Enter, and Select buttons.

LCD Panel Display

Description of symbols and information displayed on the UPS LCD panel.

Audible Alarms and Wordings

Details on UPS audible alarms and LCD display wordings index.

UPS Setting Parameters

Guide to configuring various UPS parameters via the LCD interface.

Operating Mode and Faults

Description of UPS operating modes and reference codes for faults.

Warning Indicators

Explanation of warning indicators and their corresponding alarms.

Troubleshooting

Service

Warranty Conditions

Details on the standard 2-year warranty and replacement procedure.

Warranty Service Process

Steps for obtaining technical support and initiating a warranty service claim.

Storage and Maintenance

Maintenance Requirements

Information on battery replacement and user-serviceable parts.

Storage Guidelines

Instructions for storing the UPS unit, including charging and temperature.

Contacting PowerShield

Product Specifications

PowerShield Centurion Series Specifications

General

Category	UPS
Model	Centurion Series
Output Voltage	230V
Battery Type	Sealed Lead Acid
Communication Ports	USB
Protection	Overload, Short Circuit, Surge Protection
Output Power Capacity	1000VA/900W
Battery Recharge Time	4-6 hours
Operating Temperature	0°C to 40°C
Operating Humidity	20% to 90% non-condensing