Powerware 3115 - Service and Support

Troubleshooting
25
Powerware
®
3115 User’s Guide S www.powerware.com
ActionPossibleCauseAlarm orCondition
The UPS beeps 1 time
every 0.5 second.
Power requirements exceed UPS
capacity (overload is greater than
120%) or the load is defective.
Remove some of the equipment from the UPS. You
may need to obtain a larger capacity UPS.
The UPS beeps
continuously.
UPS fault condition. Save your work and turn off your equipment. Turn off
the UPS. Contact your service representative.
Service and Support
If you have any questions or problems withthe UPS, call your L
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In the United States 1
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33
36
66
65
55
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In Canada 1
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00
00
0-
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44
46
66
61
11
1-
--
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91
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16
66
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6
All other countries 1
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19
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87
77
70
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33
31
11
14
44
49
99
9
Please have the following information ready when youcallthe Help
Desk:
S Model number
S Serial number
S Version number (if available)
S Date of failure or problem
S Symptoms of failure or problem
S Customer return address and contact information
If repair is required, you will be given a Returned Material Authorization
(RMA) Number. This number must appear on the outside of the package
and on the Bill Of Lading (if applicable). Use the original packaging or
request packaging from the Help Desk ordistributor. Units damaged in
shipment as a result of improper packaging are not covered under
warranty. A replacement or repair unit will be shipped, freight prepaid
for all warrantied units.
NOTE For criticalapplications, immediatereplacementmaybe available.Callthe
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