PowerXtreme X30 - Faults and Repairs; Troubleshooting Common Issues

User manual PowerXtreme X20/X30
E18-X20X30-EN00 www.emergoplus.com Page 22 of 25
6. Faults and repairs
6.1 Fault finding table
Problem
Cause
Solution
Charger LED-flashes
red.
Charger defective.
Send charger to
Emergoplus for repair.
Charger LED flashes
red after charging for
a while.
Possible charger
defective or charging
circuit failure.
Check charging
current (4A) with APP.
Reconnect the
charger. If malfunction
comes back send
charger to
Emergoplus for repair.
Battery capacity drops
away, but voltage
>12V.
SOC decreases faster
than is actually the
case.
Fully charge the
battery. SOC is then
again accurate.
No voltage at poles.
Short circuit or
overload.
Disconnect the battery
terminals. Let the
charger charge for a
while. Reconnect the
battery terminals.
Battery does not work.
Battery is off.
Switch on the battery
with App.