Precise Innovation
4831 W 136th St
Leawood, KS 66224
www.preciseinnovation.com
9. Will the watch work outside the US?
• Yes, feel free to take it anywhere in the world, we have you covered. Simply call 844-
543-8477 and we will set you up.
10. What is an SMS?
• An SMS is a text message. When you press EMERGENCY Locate or text the phone,
you are using an SMS message. Check your plan to see how many SMS messages you
get a month. Remember, the watch updates location every 10 minutes with a time
stamp on the last location.
11. When my child hits SOS I can hear them talk but they can’t hear me?
• The Caref is designed that way so should your child be abducted, a parents voice
won’t alert the abductor that the child is wearing a location-tracking device.
12. I am not getting an updated location on my map.
• Make sure you PROVISIONED your Caref.
• Is this happening when the child is wearing the watch? The watch has a motion
sensor that puts the watch to sleep unless it is moving. So if it is sitting on a table, it
won’t send GPS location.
• Turn the Watch Off and then On again to reboot it. It will often nd the location
immediately after this step.
14. The screen is very dim on my watch.
• If you identify this or any other manufacturing issue, please give us a call and we
will help you out immediately.
To Previous Page
Loading...