OTHER INFORMATION
FREQUENTLY ASKED QUESTIONS
We realize we live in an Ebay™ world, but unfortunately, once your Caref watch
is activated, it can’t be reactivated under a diff erent account. It is because there
is a SIM card in the Caref that, once assigned, can’t be reassigned. So in short,
please don’t resell as it will lead to an unhappy customer. Thanks �!
1. Do I need to nd my own cell phone provider?
• No need to nd a carrier. We have made it easy for you. Simply select one of three
plans as described in this User Guide and we’ll handle the rest.
2. Is the Caref GPS watch waterproof?
• Caref is designed to be waterproof but ONLY if the USB cover on the watch
is closed tightly. If this is left open, damage can occur. It is recommended that
children not take their Caref into the bath, pool or ocean.
3. Why is the call button mildly hard to push down?
• We designed the button so that your child cannot accidently hit it and make calls.
This prevents unwanted minutes and potential charges.
4. Where will the watch work?
• The Caref GPS watch uses T-Mobile service. For T-Mobile coverage areas, go to
T-mobile.com
5. Will GPS signal pick up wherever there is a cell signal?
• Unfortunately there are a lot more cell towers to support a cell signal. GPS is
limited to satellites. While inside buildings or dense cities, GPS may be obstructed.
6. Can anyone call or text the GPS watch?
• Once you put in the three emergency numbers, only the numbers that you preset
in the phone can call the watch. This applies for texting as well. This is to keep your
children from receiving messages from unwanted callers/texters.
7. How do you answer an incoming call on the watch?
• Your child presses the Power button.
8. How long does the battery last before I have to recharge the watch?
• The battery will last for 24 hours while checking a new GPS location every 10
minutes. Please note that using the voice function will have an impact on battery
life. It’s a bit like charging your cell phone. It’s a good habit to charge it every night.
It takes about one hour to charge your watch.
GENERAL QUESTIONS