What to do if the external power icon is on but the battery isn't charging on my Precision Medical equipment?
- EEdward BarnesAug 19, 2025
If the external power icon is lit but the battery isn't charging on your Precision Medical device, there could be several reasons. First, the battery might be defective, and you should replace it. Second, the external power source could be faulty, or there might be a loose connection, so check those connections. Third, the battery might not be fully seated, so try reseating it. Fourth, the battery temperature might be outside the safe charging range; allow it to warm or cool to room temperature. Finally, ensure you are using a Precision Medical approved battery (508561).






