How to fix Premier Pet receiver collar not beeping or correcting?
If your Premier Pet receiver collar isn't beeping or correcting, start by checking the battery to ensure it's correctly installed. Also, verify that both lights on the fence transmitter are lit. If not, perform the "System Test."
What to do if Premier Pet receiver collar activates inside the house?
If your Premier Pet Care Product receiver collar activates inside the house, try turning the boundary width control knob counterclockwise to decrease the activation distance. Also, ensure the boundary wire isn't too close to the house, as the signal can transmit through walls. Finally, confirm that boundary wires are twisted from the boundary to the fence transmitter.
Why Premier Pet receiver collar has to be held on boundary wire to activate?
If the Premier Pet receiver collar has to be held on top of the boundary wire to activate, first replace the battery. Next, adjust the boundary width control knob clockwise to increase the activation distance. If using a double loop, ensure boundary wires are separated by at least 5 ft. If the issue persists, perform the "System Test."
What to do if Premier Pet pet isn't responding to static correction?
If your Premier Pet Care Product receiver collar is beeping but your pet isn't responding to the static correction, test the collar with the test light while walking toward the boundary wire. If the test light flashes, check the collar's fit. You might need to trim your pet’s fur where the contact points touch the neck or switch to longer contact points. You could also increase the static correction level and repeat training steps. If these steps don't work, consider purchasing a stronger receiver collar.
Why I have inconsistent signal on Premier Pet?
If you have an inconsistent signal with your Premier Pet Care Product, ensure the fence transmitter is at least 3 ft away from large metal objects or appliances. Make sure all boundary wire turns are gradual, with a minimum 3-ft radius. Also, the boundary wire should not run parallel to and within 10 ft of electrical wires, neighboring containment systems, telephone wires, television or antenna cables, or satellite dishes. If a neighboring containment system is the cause, move the boundary wire farther away.
How to troubleshoot Premier Pet power and loop indicator lights off?
If the power and loop indicator lights are off on your Premier Pet system, check that the power adapter is correctly plugged into both the fence transmitter and the outlet. If plugged into a GFCI or RCD outlet, check and reset the circuit if needed. Verify the outlet is working with another device. Try a different 120-volt outlet. If issues persist without a surge protector, contact customer care. If a surge protector is in use, bypass it to see if the transmitter operates correctly; if so, contact customer care for a replacement surge protector.
What to do if Premier Pet power light is on, loop indicator light is off?
If the power light is on but the loop indicator light is off on your Premier Pet system, check the boundary wire connections at the fence transmitter. Also, check for broken or damaged boundary wires, especially where they enter the house. Perform the system test to see if the fence transmitter or surge protector needs replacing. If the transmitter functions properly, there's likely a break in your boundary wire; consult the “Wire Break Location Test” section.
How to reset low battery indicator on Premier Pet collar?
To reset the low battery indicator on your Premier Pet receiver collar, remove the battery. Discharge any remaining power by holding the correction level button down until the LED is no longer lit. Then, reinstall the battery.
Why do I have an inconsistent signal with my Premier Pet Power Supply?
To address an inconsistent signal with your Premier Pet Power Supply, ensure the fence transmitter is at least 3 feet away from large metal objects or appliances. Gradual turns with a minimum 3-foot radius are important for all boundary wire turns. Also, the boundary wire should not run parallel to and within 10 feet of electrical wires, neighboring containment systems, telephone wires, television or antenna cables, or satellite dishes. If a neighboring containment system is the cause, move your boundary wire farther away.
What to do if the Premier Pet Power Supply receiver collar activates inside the house?
If the receiver collar of your Premier Pet Power Supply activates inside the house, first, turn the boundary width control knob counterclockwise to decrease the activation distance from the boundary wire. Ensure the boundary wire isn't running too close to the house, as the signal can transmit through walls. Also, confirm that boundary wires are twisted from the boundary to the fence transmitter.
Defines warning symbols (WARNING, CAUTION, NOTICE) used in the manual.
Illustrates common boundary wire configurations for the pet containment system.
Explains how to twist boundary wire to cancel the signal in specific areas.
Guides on properly splicing and waterproofing boundary wire connections.
Information on purchasing and using extra boundary wire.
Step-by-step instructions for installing the surge protector and connecting wires.
Guides on adjusting the static correction level on the receiver collar.
Explains the feature that prevents pets from lingering in the warning zone.
Describes the system's feature to prevent pets from escaping the area.
Details the safety feature limiting static correction duration.
Guides on burying the boundary wire for protection and system integrity.
Methods for attaching the boundary wire to various types of fences.
Techniques for installing boundary wire across driveways or sidewalks.
Instructions for re-threading the collar strap if necessary.
General tips and recommendations for system maintenance and use.
Procedures to diagnose system issues using a test loop.
Methods for identifying the location of breaks in the boundary wire.
General| Number of Pets | Unlimited with additional collars |
|---|---|
| Waterproof Collar | Yes |
| Correction Type | Static |
| Waterproof | Yes |
| Compatible Pets | Dogs |
| Wire Gauge | 20 gauge |
| Coverage Area | Up to 1/3 acre |
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