Pride Mobility Traveller Plus - Basic Troubleshooting

33
Elite Traveller Plus/Plus HD www.pridemobility.com
VIII. BASIC TROUBLESHOOTING
What if the Travel Scooter’s batteries won’t charge?
! Check the fuse located on the battery pack. Replace if necessary.
! During the charging process, if the charger LED’s never indicate a full charge, check the fuse located on the
battery pack. Replace if necessary.
! Ensure both ends of the charger power cord are inserted fully.
! If the battery pack fuse continually blows, contact your authorized Pride Provider for service.
What if my Travel Scooter does not move when I press the throttle control lever?
! When the manual freewheel lever is pushed forward, the brakes are disengaged and all power to the motor/
transaxle assembly is cut.
! Pull back on the manual freewheel lever, turn the Travel Scooter off, and then back on to return to
normal operation.
What if the main circuit breaker repeatedly trips?
! If the main circuit breaker trips repeatedly, see your authorized Pride Provider for service.
! Charge the Travel Scooter’s batteries more frequently. See IV. “Batteries and Charging.”
! If the problem continues, have both of your Travel Scooter’s batteries load tested by your authorized
Pride Provider.
! You may also perform the load test yourself. Battery load testers are available at most automotive parts stores.
! Follow the directions supplied with the load tester.
! See IV. “Batteries and Charging” or “Appendix I - Specifications” for information about your Travel
Scooter’s battery type.
What if the battery condition meter dips way down and the motor surges or hesitates when I press the
throttle control lever?
! Fully charge your Travel Scooter’s batteries. See IV. “Batteries and Charging.”
! Have your authorized Pride Provider load test each battery.
! Or, see the previous troubleshooting question for load testing the batteries yourself.
If you experience any problems with your Travel Scooter that you are not able to solve, immediately contact your
authorized Pride Provider for information, maintenance, and service.