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ENGLISH
Symptom Remedy
USB/iPod
“UNSUPPORTED DEVICE”
appears.
• Check whether the connected USB device is compatible
with this unit and ensure the file systems are in
supported formats. (Page
28
)
• Reattach the USB device.
“UNRESPONSIVE DEVICE”
appears.
Make sure the USB device is not malfunction and reattach
the USB device.
“USB HUB IS NOT
SUPPORTED” appears.
This unit cannot support a USB device connected via a
USB hub.
• The source does not
change to “USB” when
you connect a USB device
while listening to another
source.
• “USB ERROR” appears.
The USB port is drawing more power than the design
limit. Turn the power off and unplug the USB device.
Then, turn on the power and reattach the USB device.
If this does not solve the problem, turn the power off and
on (or reset the unit) before replacing with another USB
device.
The iPod/iPhone does not
turn on or does not work.
• Check the connection between this unit and iPod/iPhone.
• Disconnect and reset the iPod/iPhone using hard reset.
“LOADING” appears when
you enter search mode by
pressing
.
This unit is still preparing the iPod/iPhone music list. It
may take some time to load, try again later.
“NA FILE”
Make sure the media (USB) contain supported
audio files. (Page
28
)
“COPY PRO” A copy-protected file is played (USB).
“NO DEVICE” Connect a device (USB/iPod/iPhone), and change the
source to USB or iPod USB again.
“NO MUSIC” Connect a device (USB/iPod/iPhone) that contains
playable audio files.
Troubleshooting
Symptom Remedy
USB/iPod
“iPod ERROR” • Reconnect the iPod.
• Reset the iPod.
“MEMORY FULL” You have reached the maximum storage limit of your
iPod/iPhone.
Spotify
“DISCONNECTED” USB is disconnected from the head unit. Please make
sure the device is connected properly through USB.
“CONNECTING” • Connected via USB input terminal: The device is
connecting to the head unit. Please wait.
• Connected via Bluetooth: The Bluetooth is disconnected.
Please check Bluetooth connection and make sure both
the device and unit are paired and connected.
“CHECK APP” The Spotify application is not connected properly or user
is not login. End the Spotify application and restart. Then,
log in to your Spotify account.
SiriusXM® Radio
“CH LOCKED LOCK CODE?” The selected channel is locked. Enter the correct pass
code to unlock. (Page 14)
“CHAN UNSUB” The selected channel is unsubscribed.
Call 1-866-635-2349 in the U.S.A. or 1-877-438-9677 in
Canada to subscribe. (Page 12)
“CH UNAVAIL” The selected channel is unavailable. For more
information about the SiriusXM channel lineup, visit
<www.siriusxm.com>.
“CHECK ANTENNA” Check that the antenna and its connection are in good
condition.
“CHECK TUNER” Make sure the SiriusXM Vehicle Tuner is connected to the
unit.
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