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NOTE: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.
PARTS UNDER WARRANTY
Call Customer Service toll free at (877)886-5989 for referral information.
When calling Customer Service, have ready:
• Your name
• Your address
• Model and serial number of your heater
• How heater was malfunctioning
• Type of gas used (Propane/LP or Natural gas/NG)
• Purchase date
• Usually, we will ask you to return the defective part to the factory
PARTS NOT UNDER WARRANTY
Call Customer Service toll free at (877)886-5989 for referral information.
When calling Customer Service have ready:
• Model number of your heater
• The replacement part number
REPLACEMENT PARTS
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