Propeller AEROPOINTS - Faq

FAQ
For more AeroPoint FAQs, visit propelleraero.com/aeropoints-faq.
Can’t nd an answer to your question? Email us: techsupport@propelleraero.com.
Do I need a Propeller platform license
touse AeroPoints?
No. If you’re just processing AeroPoints’ data, you need
access to your AeroPoints dashboard. Twelve months’
access is included in your rst AeroPoints purchase.
After that, we charge an annual fee of $600 USD.
The Propeller Platform license allows you to go a step
further to visualize your drone survey data as a 3D
model. Note that this license does include access to the
AeroPoints dashboard for free.
How big an area can I cover with one
setof AeroPoints?
A set of 10 AeroPoints can achieve accurate results for
an area up to 80ha/180 acres. For larger areas (up to
120ha/360 acres), we recommend using two sets.
Can I use AeroPoints with other cloud-
or desktop-based processing solutions?
Yes. You can export AeroPoints data in CSV, KML,
and PDF formats.
The site is windy. Will my AeroPoints
getblown out of position?
Their aerodynamic design means AeroPoints should
be unaffected by anything other than extreme winds.
It isn’t safe to y a drone in such conditions and we
recommend delaying your ight.
What kind of support do I get with
myAeroPoints?
AeroPoints customers have access to tech support,
which includes 24-hour chat support through
the AeroPoints dashboard and email support via
techsupport@propelleraero.com during Propeller
business hours (7am–5pm MST; 9am–5pm AEST).
Where does an AeroPoint
measure from?
AeroPoints’ measurements are taken from top of the
unit, where the checkerboard intersects.
Something went wrong when I was
uploading my AeroPoints data. Have
Ilost my data?
It’s pretty much impossible to “lose” data from
anAeroPoint. AeroPoints will retain all recorded
data until it is completely and successfully uploaded
toPropeller.
Data is automatically removed from AeroPoints
onceuploaded.
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AeroPoints User Manual