Consumer Warranty
Prospera offers a 90-day standard warranty to the massage products. Labor and parts
are included during warranty period. Consumers are required to provide model number
and dated proof of purchase (sales receipt) when contacting Prospera for the warranty
service.
A non-warranty service is provide on “a per incident” basis. The consumer will verify
that the product has failed and provide information for servicing the unit. All applicable
repairs, parts, shipping, handling, local tax and per incident fees will be charged for
non-warranty repairs and support.
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