Why is there no sound coming from my Proton Persona Standard 2019?
The speaker protection circuit might be active. Try turning down the sound volume or turn the power off and on again. If the sound is muted again, consult our service department.
What to do if my USB memory device cannot be detected by my Proton Persona Standard 2019?
Try reinserting the USB memory device. If it still doesn't work, replace it with a new USB memory device.
What to do if my Proton Persona Standard 2019 power does not turn on and no sound is produced?
The fuse may be blown. Replace it with a fuse of the same amperage. If the fuse blows again, consult your store of purchase. It also might be due to incorrect wiring, in which case you should consult your store of purchase.
How to fix a cut or skipped sound with noise in my Proton Persona Standard 2019 Car Receiver?
The MP3/WMA/FLAC files may not be encoded properly. Use MP3/WMA/FLAC files encoded properly.
What to do if audio streaming is disconnected after a telephone interrupt on my Proton Persona Standard 2019?
Reconnect A2DP/AVRCP (Audio streaming profiles) from the phone after the telephone interrupt. If necessary, disconnect and reconnect the Bluetooth connection.
What to do if callers voice sounds distorted on my Proton Car Receiver?
The volume may be too loud. Try reducing the telephone volume level.
What to do if I cannot perform remote control for audio streaming on my Proton Persona Standard 2019 Car Receiver?
AVRCP might not be connected. Disconnect and pair the device again, or refresh the Bluetooth service list on your phone.
Why does audio streaming pulse on and off when using my connected phone with my Proton Persona Standard 2019?
This is due to excessive Bluetooth activity on a low bandwidth link. If your phone is facing this problem, please do not use your phone while audio streaming.
What to do if the display on my Proton Persona Standard 2019 Car Receiver shows “B/TOOTH AUDIO” but there is no sound output?
The music in the external audio player might be paused. Check whether both the device and the main unit are in play status. Change the status in the device if necessary. If the problem persists, turn the external music player off and on.
What to do if I have difficulties pairing and connecting with my phone during another Bluetooth operation such as audio streaming with my Proton Car Receiver?
Due to excessive Bluetooth activity on a low bandwidth link, it may be hard to get paired and connected. Disconnect all devices. Try pairing with your phone first, and then connect the A2DP device later.
Details the specific purpose and operation of each button.
How to make, answer, end, and manage calls using the system.
Solutions for power, sound, and wiring problems.
Troubleshooting audio streaming, connection, and quality issues.
Resolving USB detection, playback, and file recognition errors.
General| Touchscreen | Yes |
|---|---|
| Bluetooth | Yes |
| USB | Yes |
| Reverse Camera Input | Yes |
| AUX Input | Yes |
| Radio | Yes |
| Steering Wheel Controls | Yes |
| GPS Navigation | No |
| Apple CarPlay | No |
| Android Auto | No |
| Rear View Camera | Yes |
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