Proxim Tsunami MP-8100 Series - Page 211

Technical Services and Support
Tsunami MP-8100 Installation and Management Guide 208
To purchase ServPak support services, please contact your authorized Proxim distributor. To receive more information or for
questions on any of the available ServPak support options, call Proxim Support at 408-383-7700 or send an email to
servpak@proxim.com.
ServPak Service
24x7Enhanced
(Bundled Serv.
)
8x5 Standard
(Bundled Serv.)
Extended
Warranty
Advance
Hardware
Replacement
Software
Maintenance
24x7
Technical
Support
Product Coverage
Duration
Renewable
Contracts
Renewable
Contracts
Renewable
Contracts
Renewable Contracts
No
Renewable
Contracts
Software Coverage
Duration
Renewable
Contracts
Renewable
Contracts
No No
Renewable
Contracts
No
Proxim TAC Support
Yes Yes No No No Yes
Software Updates &
Upgrades
Yes Yes No No Yes No
Registered Access
to Proxim.com
Yes Yes Yes Yes Yes Yes
Registered Access
to Knowledge Tool
Yes Yes Yes Yes Yes Yes
Advance
Replacement
Yes No No Yes No No
Depot Repair No Yes Yes No No No