PRV Audio DSP2.8X - Warranty Term

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Warranty Term
PRV Audio products are guaranteed for a period of ONE (1) YEAR from the date of original
purchase against any manufacturer’s defects in material and workmanship under normal use.
This warranty protects only the original purchaser of PRV Audio products purchased from an
Authorized PRV Audio Dealer. This warranty is non-transferable.
When a product is sent to PRV Audio for warranty claims, it is assumed that the original purchaser
has read and fully understands the PRV Audio warranty policy. In no event shall PRV Audio be
liable for incidental or consequenal damages including, without limitaon: injury to persons,
property or loss of potenal income.
Product must be repacked in original packaging or equivalent, with padding to avoid damages
during transportaon. The purchaser is responsible for expenses to return the product to PRV
Audio Brazil for a Warranty Claim. Please DO NOT return your amplier to a retailer, all warranty
claims must be sent to PRV Audio. Upon receipt of the item, PRV Audio will nofy claimant within
THREE (3) business days. At this me, PRV will let claimant know: (a) if the item qualies for
a warranty claim; (b) the expected turn-around me to receive the item back; (c) the proper
procedure to follow to ensure minimal delays. If an item does not qualify for warranty, then
claimant is responsible for ALL freight, shipping, and repair costs. The purchaser may decide if he/
she wishes to repair the amplier for a fee.
Please keep in mind all guidelines presented to you before sending your amplier! PRV Audio
Brazil is NOT responsible for any return without an authorized number. If you have any quesons
concerning what voids a warranty, please do not hesitate to ask.
We do this to protect our customers and our retailers. We want you to enjoy the best performance
possible from PRV Audio Ampliers. Purchasing PRV Audio products from an authorized retailer
means you are guaranteed.
• RA Request Process
Access the website: www.prvaudio.com/warranty and ll up the form in order to receive a RA #
(Return Authorizaon Number) prior to returning your item.
Warranty Term
ATTENTION – Product is NOT eligible for warranty if serial number and/or warranty seal have
been removed or tampered with.
This warranty does not extend to damage resulng from, but not limited to:
-Improper installaon
-Product modicaon
-Misuse and neglect
-Abuse (items returned repeatedly for the same damage may be considered abuse)
-Damage resulng from aempted repairs by unauthorized repair centers or individuals
-Damage incurred during shipment
-Product damaged in an accident
-Damages due to criminal acvity
-By ‘acts of God’ (lightning, ooding, etc.)
-Blown outputs or power supplies in ampliers from overdriving or under voltage due to ignoring
the LED Clipping Indicator
-Using an aluminum wire and/or any other wire that is not recommended in the owner’s manual
on a high-current amplier
-We will not honor any warranty claim(s)on ampliers purchased from internet sellers.
-Excessive vibraon damage in ampliers due to improper installaon
-Installaon and removal costs of the products associated with obtaining a warranty claim
-Products with the serial number and/or warranty seal removed or damaged
Amplier must NEVER operate with the clipping LED ON !! Abuse may cause damage to amplier
or speakers.
For any products not qualied for warranty protecon, PRV can sll repair it for a cost determined
by the damages occurred to the unit. Thank you for choosing PRV!
We’ll contact you as soon as possible once your Return Authorizaon (RA) request is processed.
We will return your request with an RA number via e-mail. Thank you!
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