18
Problems and solution
If you come across a problem, please use this checklist for trouble shooting tips.
Should you still need help, please ring Pullman Customer Care 1800 815 270 (Australia)
(09)263 7573 (New Zealand)
6. TROUBLESHOOTING
Fault Treatment
The backpack vacuum
cleaner will not turn
“On”.
Check that the extension cord is inserted securely; remove
the power plug and then reinsert into the Mains power
supply.
Check that the On/O switch is in the ‘ON’ position.
The Backpack vacuum
performance is
deteriorating
.
Check the Backpack to ensure there are no blockages. Please
clear any blockages that may be found.(Important: always
first remove the plug from the Mains power point).
Check the cloth filter bag (inlet and exhaust) to see if it needs
to be cleaned or replaced.
The cleaner makes an
abnormal sound when
switched on.
Check the backpack to ensure there are no blockages. Please
clear any blockages that may be found. (Important: always
first remove the plug from the Mains power point).
The cleaner has no
suction, it turns o
after a few minutes
and not able to turn
back on.
Check for any blockage in the hose, rod, floor tool restricting
the airflow. Remove blockage and allow approximately 30-60
minutes for the motor to cool down before it can be used
again. (Important: always first remove the plug from the
Mains power point).
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