Check
Corrective action
Problem
The unit will not 
focus.
The unit is wrongly adjusted. Adjust the unit according to the 
instructions given in the 
Section “OPERATION” and 
check the surfaces of the 
eyepiece and objective lenses 
and clean them if necessary 
from dust, condensation, frost, 
etc; to prevent fogging in cold 
weather, apply a special anti-
fog solution.
Wireless remote 
control will not 
operate.
Remote control is not 
activated. 
Low battery.
Activate the remote control 
according to instructions.
Install a new CR2032 battery.
Smartphone or tablet 
PC cannot be 
connected to the 
unit.
Password in the unit was 
changed.
Delete network and connect 
again inserting the password 
saved in the unit.
Poor image quality / 
Detection range 
reduced.
Problems described may arise in adverse weather conditions 
(snow, rain, fog etc.).
Barely visible texture 
which does not 
hinder detection 
range or efficiency of 
observation can be 
noticed on the 
display after the 
extra laser IR 
Illuminator (AL915) 
is activated.
This is normal for eye safe 
laser IR illuminators.
This is not a defect.
The clamp of the 
adapter cannot be 
opened. 
Wrong insert is chosen. Choose the appropriate insert. 
Check the gap between the lips 
of the adapters.
To ensure stable Wi-Fi 
performance, move the unit to 
an area with few or no Wi-Fi 
networks. 
There are too many Wi-Fi 
networks in the area where 
the unit is located which may 
cause signal interference. 
26
25