Why is my Pure Clean PUCRC455 Vacuum Cleaner robot connection failed?
- GGary GonzalezAug 4, 2025
If your Pure Clean Vacuum Cleaner is not connecting, verify that the wireless network it's connected to has internet access.

Why is my Pure Clean PUCRC455 Vacuum Cleaner robot connection failed?
If your Pure Clean Vacuum Cleaner is not connecting, verify that the wireless network it's connected to has internet access.
What to do if my Pure Clean Vacuum Cleaner says 'Please move the machine to the open area'?
If your Pure Clean Vacuum Cleaner displays this error, move it to an open area and press the cleaning key again. This should allow the machine to navigate without difficulty.
How to fix the side brush if it is tangled or jammed in my Pure Clean PUCRC455?
If the side brush of your Pure Clean Vacuum Cleaner is tangled or jammed, check for any wire or debris wound around it and carefully clean it.
| Model | PUCRC455 |
|---|---|
| Battery Type | Lithium-ion |
| Charge Time | 4-5 hours |
| Weight | 6.61 lbs |
| Dimensions | 12.99'' x 3.15'' -inches |
| Suction Power | 1200 Pa |
| Filter Type | HEPA |
| Frequency | 50/60Hz |
| Noise Level | 60 dB |
| Type | Robot Vacuum |
| Dustbin Capacity | 0.6 liters |
| Dust Capacity | 0.6 liters |
| Cord Length | Cordless |
| Battery Life | 90 Mins |
Key safety rules and precautions for operating the robot vacuum cleaner to prevent damage and ensure safe use.
Critical warnings and prohibitions regarding product usage, environment, and potential hazards to avoid.
Lists all items included in the robot vacuum cleaner package for the user.
Diagrams and labels identifying robot parts, dust box, charging dock, and remote control components.
Steps for initial preparation, charging dock setup, and the robot charging process.
Guide to downloading the 'Smart Life' app, registering, connecting the robot, and Wi-Fi network setup.
Instructions for auto, single room, edge cleaning, manual control, pause, wakeup, shutdown, and scheduling.
Steps for cleaning the dust box, primary filter, and high-efficiency filter screens.
Guide for cleaning the robot's main brush assembly and side brushes to ensure optimal performance.
Instructions for cleaning charging pins, sensors, drive wheels, and universal wheel for proper function.
Troubleshooting guide for common robot errors, prompt tones, and their resolution steps.
Highlights the main functionalities and capabilities of the smart robot vacuum cleaner.
Details of what's included in the box and the robot's technical specifications and performance metrics.
Information on obtaining support and important safety warnings, including California Proposition 65 disclosure.