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PureStorage FlashArray User Manual

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=
Troubleshooting
FlashArray Storage
Replication Adapter (SRA)
Generated On Thu, 29 Feb 2024 22:59:31 GMT
Confidential - Under NDA
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PureStorage FlashArray Specifications

General IconGeneral
LatencySub-millisecond
Power SupplyRedundant power supplies
TypeAll-Flash Array
InterfaceFibre Channel, iSCSI
DeduplicationYes
CompressionYes
EncryptionYes
Form FactorRack-mounted
ManagementREST API, CLI
High AvailabilityYes
RAIDYes
NVMe SupportYes
Data ReductionYes (Deduplication, compression, thin provisioning)
Data ServicesSnapshots, replication, QoS
CapacityEffective capacity up to multiple petabytes, depending on model and data reduction
PerformanceHigh (Varies by model, e.g., millions of IOPS, low latency)

Summary

Locating SRA and SRM Logs

Linux Appliance Log Locations

Specifies the directory paths for SRA and SRM logs on a Linux system.

Windows Appliance Log Locations

Specifies the directory paths for SRA and SRM logs on a Windows system.

Verifying SRA Installation

Installation Verification Steps

Confirms SRA presence in Programs and Features and checks essential files.

Confirming SRA Environment

Confirming Array Pair Configuration

Locating and Interpreting SRA Errors

Identifying Errors and Warnings

Search SRA logs for specific error codes and messages indicating issues.

Understanding Error Codes

Provides a list of common SRA error codes and their meanings.

Troubleshooting Error 1004: Array Unreachable

Common Problems for Error 1004

Addresses issues like 'invalid credentials' for array managers.

Tuning HTTP Timeout for SRA

Tuning Host Connection on SRM Failover

Miscellaneous Troubleshooting Tips

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