SET UP & USER GUIDE
7
4. Set Up Your Monitor and Profile in the App
Open the Petivity app and follow the set up instructions to complete
your monitor set up and create an account for your cat, or cats.
After your monitor connects to Wi-Fi for the first time, it will automatically
check for a software update. If there is an update available, you will see
a green blinking light as your unit downloads the update. This may take
2-3 minutes, please keep the monitor powered on during the upgrade.
After the monitor upgrades you will see a blue flashing LED. At this point,
your monitor is updated and ready for use.
MONITOR MAINTENANCE
Once your monitor is set up, there’s some simple maintenance that can help
it continue to accurately gather data and learn about your cat. Check for the
following about every other week, or whenever you’re changing the litter:
• If using the power cord, make sure there are no signs that it’s
being chewed by your cat or other pets. If you find any evidence
of chewing, switch to battery power.
• To clean your smart monitor, vacuum excess litter around the
base and between the litterbox and monitor. Wipe down with
a moist cloth. Spray the cloth rather than the monitor with any
cleaning products.
• Be sure your monitor and litterbox have a 1-inch clearance
on all sides and are not touching walls, baseboards, furniture or
other objects.
SUPPORT & TROUBLESHOOTING
If you have questions or need a hand with set up, we’re here. Call 866-979-2477
or fill out the “Contact Us” form on the petivity.com Support page.
• If you’re having trouble connecting to Wi-Fi, try using the 2.4 gHz
band on your router. (This should be an option on most home
networks.)
To Next Page
Loading...