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Quadra-Fire VILLAGE COLLECTION - User Manual

Quadra-Fire VILLAGE COLLECTION
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4038-827 Rev B
Hearth & Home Technologies Inc.
1445 North Highway, Colville, WA 99114-2124
INSTALLATION & OPERATING
INSTRUCTIONS
VILLAGE COLLECTION
QV26E
ELECTRIC FIREPLACE/INSERT
Note: Read these instructions completely before
beginning installation. Failure to follow them
could cause a heater malfunction resulting in
serious injury and/or property damage.
WARNING!
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. Refer to
this manual. For assistance or additional information, con-
sult a qualified installer.
CAUTION:
Do not expose the heater to the elements
(such as rain, etc.).
SAVE THESE INSTRUCTIONS
WARNING!
Do not modify this heater. Use it only as described in
this manual. Any other use not recommended by the
manufacturer may result in fire, electric shock or per-
sonal injury and void the warranty.
WARNING!
All electric heaters have hot and arcing or sparking parts
inside. Do not use it in areas where gasoline, paint or flam-
mable liquids are or stored. Do not use where the heater
may be exposed to flammable vapors.
WARNING!
This heater is tested and listed for use only with the
optional accessories listed in these instructions. Use
of optional accessories not specifically tested for this
heater could void the heater warranty and/or result in
a safety hazard.

Questions and Answers

  • S
    Stephanie DavisAug 15, 2025
    What to do if my Quadra-Fire VILLAGE COLLECTION Indoor Fireplace heater doesn't turn on?
    • J
      Justin HillAug 15, 2025
      If your Quadra-Fire Indoor Fireplace heater doesn't turn on with the main switch or remote, first, ensure the power switch is in the "ON" position. If that doesn't work, check the circuit breaker; it may have tripped, requiring you to either put the heater on a dedicated service or reduce the number of appliances on the circuit. Also, make sure the heater is plugged into the wall outlet. Finally, inspect all wiring for loose connections.
  • S
    smithjessicaAug 18, 2025
    Why my Quadra-Fire VILLAGE COLLECTION heater system doesn't come on?
    • H
      Heather HaysAug 18, 2025
      If your Quadra-Fire Indoor Fireplace heater system doesn't come on, first ensure the heater switch is in the "ON" position. Next, check the thermostat setting; move the thermostat slide until you hear a "click". If the system is overheated, it's protected by a thermal cutout switch; shut off the switch, wait five minutes, and then turn the heater on. Finally, check all wiring for loose connections.
  • E
    Eric RitterAug 21, 2025
    How to fix a Quadra-Fire VILLAGE COLLECTION remote control that doesn't work?
    • D
      Daniel VillarrealAug 21, 2025
      If your Quadra-Fire Indoor Fireplace remote control isn't working, first move the remote closer to the heater. If that doesn't solve the issue, replace the batteries in the remote.
  • P
    Patricia RichardsonAug 25, 2025
    What to do if my Quadra-Fire VILLAGE COLLECTION heater has no flame or low flame intensity?
    • M
      Matthew KingAug 26, 2025
      If your Quadra-Fire Indoor Fireplace heater is on but the flame intensity is low or there is no flame, start by replacing the bulbs. If the issue persists, check all wiring for loose connections.
  • G
    Gary RobertsAug 28, 2025
    Why is my Quadra-Fire VILLAGE COLLECTION Indoor Fireplace making excessive noise in the upper portion?
    • E
      Elizabeth AlvarezAug 28, 2025
      If your Quadra-Fire Indoor Fireplace is producing excessive noise in the upper portion, start by cleaning all the fans. If the noise continues, the heater fan may be defective, and you should replace the heater system.
  • D
    donnahunterAug 31, 2025
    What to do if my Quadra-Fire VILLAGE COLLECTION Indoor Fireplace heater element is on but the fan doesn't run?
    • M
      martinezcalvinAug 31, 2025
      If your Quadra-Fire Indoor Fireplace heater element is on but the fan isn't running, first check all wiring for loose connections. If the wiring is secure, the fan may be defective, and you should replace the heater system.
  • A
    athompsonSep 3, 2025
    Why is the fan running, but my Quadra-Fire VILLAGE COLLECTION not putting out heat?
    • W
      williamstevensSep 3, 2025
      If your Quadra-Fire Indoor Fireplace fan is running but no heat is being put out, first check all wiring for loose connections. If the wiring is secure, the heating element may be bad, and you should replace the heater system.
  • M
    Matthew BrownSep 7, 2025
    How to fix frozen flames on my Quadra-Fire Indoor Fireplace?
    • S
      sandy27Sep 7, 2025
      If your Quadra-Fire Indoor Fireplace flames are frozen, first check all wiring for loose connections. If that's not the issue, ensure the flame element is properly attached to the motor; reattach it if necessary. If the problem persists, the motor may be defective and needs replacement.
  • J
    Jill PowellSep 12, 2025
    Why is my Quadra-Fire Indoor Fireplace making excessive noise in the lower portion?
    • A
      Allen MasonSep 12, 2025
      If your Quadra-Fire Indoor Fireplace is making excessive noise in the lower portion, first reinstall the flame element to ensure it is seated properly. If the noise persists, the motor may be defective and needs to be replaced.

Summary

Important Instructions

Listing Approvals

Heater Dimensions

Location and Clearances

Heater Locations and Space Requirements

Illustrates various ways the heater can be located in a room and installed on the floor or hearth.

Clearances

Details all required clearances that must be maintained around the heater.

Framing

Installation

Fireplace Installation

Instructions for installing the heater as a fireplace, including location selection and cabinet/chase installation.

Wiring

Fireplace Wiring

Details electrical wiring requirements and procedures for installing the heater as a fireplace.

Insert Wiring

Outlines electrical wiring requirements for installing the heater as an insert.

Finishing

Combustible Finishing Materials

Defines materials considered combustible for finishing around the heater.

Noncombustible Finishing Materials

Defines materials considered noncombustible for finishing around the heater.

Finishing Checklist

A checklist of essential steps to complete the finishing process of the heater installation.

Final Installation

Ember Bed Rock Installation

Instructions for placing the ember bed rock to create the effect of burning embers.

Grate and Front Face Installation

Steps for installing the grate and the front face of the heater.

Operating Instructions

Main Power Switch Operation

Explains the function and operation of the three-position main power switch.

Thermostat Adjustment

Details how to adjust the thermostat to control the room temperature.

Maintenance Instructions

Firebox and Compartment Cleaning

Procedures for accessing and cleaning the firebox compartment and back glass.

Light Bulb Replacement

Step-by-step guide for replacing the heater's light bulbs.

Troubleshooting

Optional Components

Remote Control

Information on the optional remote control accessory for the heater.

Trim Kits

Details available trim kits that can be used with the heater.

Cabinets

Information on optional cabinet styles available for use with the heater.

Replacement Parts

Warranty

How to Obtain Service

Provides instructions on how to obtain warranty service for the product.

Additional Information

Offers contact information for product details and locating a dealer.

Quadra-Fire VILLAGE COLLECTION Specifications

General IconGeneral
BrandQuadra-Fire
ModelVILLAGE COLLECTION
CategoryIndoor Fireplace
LanguageEnglish

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