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Introduction Monitoring from your Computer Monitoring from your Smartphone TroubleshootingAbout this Manual Customer Service Information
Customer Service Information
Manufacturer
Contact
Information
DEKIST Co., Ltd. provides repair service and replacement parts for
RADIONODE products. To request customer service, contact us via
one of the following methods.
●
Tel: +(82) 1566-4359
●
Fax: (+82) 31-8039-4400
●
E-mail: master@dekist.com
Warranty
Repairs are provided free of charge for product failure under normal
operating conditions within one year of the product installation date.
Limit of
Liability
Warranty repairs are not provided in the event of:
●
Failure caused by unapproved installation methods;
●
Failure caused by user negligence;
●
Failure caused after alteration, disassembly, or repair of the
product by a person unauthorized by DEKIST;
●
Failure caused by corrosion, falling, submersion, or other
improper storage methods;
●
Failure caused by natural disaster or other unforeseen
circumstances, such as storms, floods, earthquakes, lightning, or
abnormal voltage;
●
Service requested for actions that the user can take, such as
replacing consumables;
●
Alteration of the software through decompilation or the like
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