21
Troubleshooting Guide
This table is a guide to fault finding. The fault may
be a simple fix. If you have any doubts phone
your dealer.
Symptom
• Scooter does not move
when power is switched on.
• Steering is loose or
wobbly when driven.
• Vehicle behaves erratically
when driven or judders or
cuts out ?
• Short Range
Tip: To save the batteries, the scooter controller
has a sleep mode, which is activated if the scooter
is not used but left switched on for some time.
To reset, switch the scooter off and then on again.
Solution
• Are the battery packs properly inserted into the deck of the
scooter? - Re-insert
• Batteries flat - check level - recharge if necessary.
• Is the charger connected?
• Is Freewheel engaged?
• Freewheel has been selected while power is on Ensure free-
wheel is not selected; switch off and on. NB the power indicator
may flash indicating that freewheel has been selected.
• Safety cut-out has operated due to overload? Press the reset
button on the battery pack. If the cut-out operates again, contact
your service agent for assistance.
• Check for tyre damage or punctures.
• Damaged steering - contact dealer.
• Loose seat - contact dealer.
• Possible electronic problems - contact dealer.
• Check tyres for damage.
• Check batteries are fully charging.
• Check vehicle moves easily in Freewheel
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