P
ossiblecausePossiblesolutions
Interferencecausedbyotherdevicesthatuse
the2.4GHzfrequencySeelistbelowofsome
commondevicesthatusethe2.4GHzfrequency:
•Microwaveovens
•Fluorescentlighting
•Cordlessphones/babymonitors
•Motionsensors
T
emporarilyswitchoffeachdeviceinturnuntil
youhaveidentifiedthedevicecausingthe
interference,thenremoveorrepositionthe
offendingdevice(s).
Interferencecausedbyelectricalandelectronic
devicesandassociatedcablingcouldgenerate
anelectromagneticfieldwhichmayinterfere
withtheWi-Fisignal.
T
emporarilyswitchoffeachiteminturnuntil
youhaveidentifiedthedevicecausingthe
interference,thenremoveorrepositionthe
offendingdevice(s).
Connectione xtremelyslowandorkeepsdroppingout
P ossiblecausePossiblesolutions
Wi-Fiperformancedegradesoverdistanceso
productsfartherawaywillreceivelessnetwork
bandwidth.Productsinstalledclosetotheir
maximumWi-Firangewille
xperienceslow
connectionspeeds,signaldropoutsornot
beingabletoconnectatall.
•Movedevicesclosertogether.
•ForfixedinstallationssuchasaQuantum
Radar,enabletheWi-Ficonnectiononan
MFDinstalledclosertothedevice.
InterferencebeingcausedbyotherWi-Fi
enabledorolderBluetoothenableddevices
(BluetoothandWi-Fibothoperateinthe2.4GHz
frequencyrange
,someolderbluetoothdevices
mayinterferewithWi-Fisignals.)
1.ChangetheWi-FiChannelofthedevice
youaretryingtoconnecttoandretrythe
connection.Y oucanusefreeWi-Fianalyzer
appsonyoursmartdevicetohelpyou
chooseabetterchannel(channelwithleast
traffic).
2.Temporarilyswitchoffeachdeviceinturn
untilyouhaveidentifiedthedevicecausing
theinterference,thenremoveorreposition
theoffendingdevice(s).
Interferencefromdevicesonothervessels.
Wheninclosepro ximitytoothervessels,for
example,whenmooredupinamarina,many
otherWi-Fisignalsmaybepresent.
1.ChangetheWi-FiChannelofthedevice
youaretryingtoconnecttoandretrythe
connection.Y oucanusefreeWi-Fianalyzer
appsonyoursmartdevicetohelpyou
chooseabetterchannel(channelwithleast
traffic).
2.Ifpossible,moveyourvesseltoalocation
withlessWi-Fitraffic.
Networkconnectionestablishedbutnodata
P ossiblecausePossiblesolutions
Connectedtothewrongnetwork.
Ensurethatyourdevicesisconnectedtothe
correctnetwork.
Devicesoftwareincompatibility
Ensurebothdevicesarerunningthelatest
availablesoftware .
Itmaybepossiblethatthedevicehasbecome
defective
1.T ryupdatingsoftwaretoalaterversion,or
2.tryreinstallingthesoftware.
3.Obtainnewreplacementdevice.
T roubleshooting
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