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RCA 1114 - Advanced Troubleshooting; Specific Issue Resolution

RCA 1114
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Incoming messages
are incomplete
Was
an
extension phone picked
up?
The
caller left a
message
that is longer than the
message
length you set
during
setup
.
Memory is
full.
Won’t respond
to
remote
commands
Must use a
touch-tone phone.
Must enter
the correct
security
code.
Did
unit hang up?
If
you take no action for a period of time, it
automatically
hangs
up
.
Answerer doesn’t
work
Unplug
the power cord from the
electrical
outlet and plug it back in to reset
the
answerer
.
After
the unit
is plugged in,
the
screen displays
FLASH
ERR
OR
Unplug
the unit and plug it back in. If the
message appears again,
the unit
needs
service.
Cant hear
messages
Adjust
the
volume
control.
Greeting continues
to play
even
after an
extension phone is picked
up
.
This
is normal
operation.
Auto
disconnect
is delayed for 1
second
after the
unit
answers
a
c
a
ll
.
If you are near the
un
i
t
, press
P
L
A
Y
/
S
T
OP
to stop the
greeting.
No
information
is shown
after the
phone
rings
Be sure
to wait until the
second
ring
before
answering.
Check
all cabling to make sure that all
connections
are
secure
and not
damaged.
Did
you order Caller
ID
service from your local
telephone company?
Error message is
displayed
ERROR
appears in the display if the unit detects anything other than
v
a
li
d
C
a
ll
e
r
ID
i
n
f
o
r
m
a
t
i
o
n
du
r
i
ng
the
s
il
e
n
t
p
e
r
i
o
d
after the
first
r
i
ng
.
T
h
i
s
message indicates either
the
presence
of
noise
on the
line,
or that an invalid
message has been sent
from the
telephone
company?

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