•
Call
Customer Care at
1-877-722-4908.
Please have
your
product with you and
please have
your
model number
and
date
code available when calling us. The model number
and
date
code
can be found on the
underside
of the
base unit
.
If
you
are
within your limited warranty period
and
it
is determined that
service is
required:
•
We
will
ask
that you properly
pack
your product to
avoid shipping
damage.
We recommend
that you
use
the
original
carton and
packing
materials.
•
We
will
ask
you to
include
with your product the following:
o
Your name,
return
shipping address
and daytime
phone
number
handwritten or typed on a
sheet
of paper
o
A legible
copy of your
sales receipt
(
please
do not
send
the original
sales receipt
)
•
Ship
your product
prepaid,
to the
address
we
provide. We
suggest
shipping
your product via a
traceable carrier
,
as
we are not
responsible for lost,
mis-directed or
damaged
shipments.
Y
ou
may
want to write the date
shipped, carrier
and tracking
number
here:
•
Upon receipt
of your product we will
validate
your product
is
under
warranty and if
determined
your product
is
warranty
eligible,
we will
ship
to you a new
or
,
at our
option,
a
refurbished exchange
unit of same
or
similar model. This exchange
unit will be
shipped
to you at no
cost
.
What your limited warranty
does
not
cover
:
•
Customer Instruction.
(Y
our
Owner’s Manual provides
information
regarding operating
and
installation instructions.
Additional
information may be
obtained
by contacting the retailer)
•
Installation
and
set-
up
service
adjustments.
•
Batteries.
•
Damage from misuse, neglect,
unauthorized
r
epair
.
•
Products which have been modified or
incorporated
into other
pr
oducts
•
Products
that
have been serviced
by an
unauthorized
ser
vicer
.
•
Products purchased
or
serviced outside
the
USA
or Canada.
•
Acts
of
nature, such as
but not limited to
,
lightning
damage.
Limitation
of Warranty:
•
THIS LIMITED WARRANTY IS THE ONLY WARRANTY
A P P L I C A B L E
TO THIS PRODUCT.
ALL
OTHER WARRANTIES,
EXPRESS OR IMPLIED
(INCLUDING
ALL IMPLIED WARRANTIES OF
MERCHANTABILITY
OR
FITNESS FOR A PARTICULAR PURPOSE) ARE
HEREBY
DISCLAIMED
.
NO VERBAL OR WRITTEN INFORMATION