Other Information
Troubleshooting
Most problems you encounter with your IV/DVD can be corrected by consulting the following
troubleshooting list.
TV Problems
TV won't turn on
• Press the IV button.
• Make sure the IV is plugged in.
• Check the wall receptacle (or extension cord) to make sure it is "live" by plugging in something else.
• Something might be wrong with your remote control. Press the POWER button on the front of the IV. If
the IV turns on, check the remote control solutions on page 25.
Buttons don't work
• If you're using the remote control, press the TV button first to make sure the remote is in IV mode.
• Unplug the IV for two minutes and then plug it back in. Turn the IV on and try again.
TV turns off unexpectedly
• Sleep timer might have been activated.
• Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and
then turn on again. If this happens frequently, the voltage in your house may be abnormally high or
low.
• Unplug IV. Wait five minutes. Plug it in again.
Blank screen
• Tryanother channel.
No sound, picture okay
• Maybe the sound is muted. Try pressing the volume up button to restore sound.
Can't select certain channel
• Channel may be blocked or not approved through the V-Chip.
Noisy stereo reception
• May be a weak station. Access the SOUND menu, highlight MODEand then choose MONO.
No picture, no sound but TV is on
• Maybe the signal type is set wrong. Go to page 8 for detailed instructions.
• The channel might be blank- change channels.
Sound okay, picture poor
• Check antenna connections. Make sure all ofthe cables are firmly connected to the jacks.
• Try adjusting sharpness function to improve weak signals.
Black box appears on the screen
• Closed caption might be on.
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