ReddyHeater IWH26NLTC

Questions and Answers

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Janice SkinnerAug 20, 2025
What to do if there is spark at ODS/pilot but no ignition in my ReddyHeater?
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  Elizabeth JonesAug 20, 2025
  If you press the ignitor button on your ReddyHeater and there's a spark at the ODS/pilot, but no ignition occurs, try the following: * Ensure the gas supply is on and the equipment shutoff valve is open. * Fully press the control knob while pressing the ignitor button. * Hold down the control knob and repeat the igniting operation to remove air from the gas lines. * Clean the ODS/pilot or replace the ODS/pilot assembly. * Check the inlet gas pressure or replace the inlet gas regulator. * Ensure the control knob is in the PILOT position. * Contact your local propane/LP gas company if the gas supply is depleted.
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Jason GarnerAug 22, 2025
Why does the pilot light go out when I release the control knob on my ReddyHeater?
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  lperkinsAug 22, 2025
  If the ODS/pilot light of your ReddyHeater lights, but the flame goes out when you release the control knob, here’s what you can do: 1. Make sure you are pressing the control knob fully. 2. After the ODS/pilot lights, keep the control knob pressed in for 30 seconds. 3. Ensure the equipment shutoff valve is fully open. 4. Hand tighten the thermocouple connection at the control valve until it is snug, then tighten it an additional 1/4 turn. 5. If the pilot flame isn't touching the thermocouple, contact your local gas company or clean/replace the ODS/pilot assembly. 6. Replace the thermocouple if it is damaged. 7. Replace the control valve if it is damaged.
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Brandon HansenAug 25, 2025
What to do if my ReddyHeater shuts off in use?
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  pyuAug 25, 2025
  If your ReddyHeater shuts off during use, and the ODS (Oxygen Depletion Sensor) is operating, it could be due to: * Insufficient fresh air. Try opening a window or door for ventilation. * Low line pressure. Contact your local gas supplier. * A partially clogged ODS/pilot. Try cleaning the ODS/pilot.
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David OconnorAug 26, 2025
How to fix no spark at ODS/pilot on my ReddyHeater?
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  Jeremy NicholsonAug 26, 2025
  If you press the ignitor button on your ReddyHeater and there is no spark at the ODS/pilot, here are some potential solutions: * Replace the pilot assembly if the ignitor electrode is positioned wrong or broken. * Replace the ignitor cable if it is not connected, pinched, wet, or broken. * Free the ignitor cable if it is pinched and keep it dry. * Replace the piezo ignitor if it is bad.
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donaldchavezAug 27, 2025
What to do if burner does not light after ODS/pilot is lit on ReddyHeater?
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  Lisa YoungAug 27, 2025
  If your ReddyHeater burner(s) doesn't light after the ODS/pilot is lit, it might be due to: * A clogged burner orifice. Try cleaning or replacing it. * A burner orifice diameter that is too small. Replace the burner orifice. * Low inlet gas pressure. Contact your local gas supplier.
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jeffrey43Aug 29, 2025
Why does my ReddyHeater smell like gas when it is off?
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  Megan LyonsAug 29, 2025
  If you notice a gas odor even when the control knob of your ReddyHeater is in the OFF position: * Locate and correct any gas leaks. * Replace the control valve if it is defective.
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Curtis HorneAug 31, 2025
Why is there a delayed ignition of burner(s) in my ReddyHeater?
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  Leah RichardsonAug 31, 2025
  If the burner(s) on your ReddyHeater experiences delayed ignition, it could be due to: * Manifold pressure that is too low; in this case, contact your local gas supplier. * A clogged burner orifice; try cleaning or replacing the burner orifice.
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Curtis BeasleySep 2, 2025
Why is my ReddyHeater burner backfiring?
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  Kristin DiazSep 2, 2025
  If your ReddyHeater burner backfires during combustion, it could be due to: * A clogged or damaged burner orifice. Try cleaning or replacing it. * A damaged burner. Replace the burner. * A damaged gas regulator. Replace the gas regulator.
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Susan JohnsonSep 4, 2025
Why is there a high yellow flame during burner combustion in my ReddyHeater?
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  Christopher ReeseSep 4, 2025
  If you notice a high yellow flame during burner combustion in your ReddyHeater, consider the following: * There may not be enough air. Check the burner for dirt and debris, and clean it if necessary. * The gas regulator may be defective. Replace the gas regulator. * The inlet gas pressure may be too low. Contact your local gas supplier.
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stephensjasonSep 6, 2025
Why does my ReddyHeater smell like gas during combustion?
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  Jeffrey CareySep 6, 2025
  If you notice a gas odor during combustion in your ReddyHeater: * Take apart the gas tubing and remove any foreign matter between the control valve and burner. * Locate and correct all gas leaks.

Summary

Safety Warnings and Precautions

General Safety Guidelines

Covers fire, explosion, injury risks, qualified personnel, keeping area clear.

Carbon Monoxide Poisoning Awareness

Details dangers, symptoms, and actions related to carbon monoxide.

Gas Leak Detection and Response

Covers odor fading and immediate actions if gas is smelled.

Safety Rules and Specifications

Installation and Operation Safety Rules

Covers tank placement, room restrictions, air openings, flammable conditions, controls, altitude.

Technical Specifications

Model Specifications Overview

Lists BTU, gas types, dimensions, and weight for all models.

Installer, Product, and Code Information

Qualified Installing Agency Requirements

Defines who is qualified to install and service the heater.

Key Product Features

Highlights safety pilot, dual fuel, and thermostat controls.

Local Code Compliance Guidance

Advises adherence to fuel gas codes and specific state requirements.

Installation Preparation and Heater Features

Pre-Installation Checks and Unpacking

Instructions for checking parts and unpacking the heater.

Understanding Water Vapor Output

Explains water vapor as a byproduct and mitigation tips.

Air for Combustion and Ventilation

Importance of Fresh Air Supply

Explains the necessity of air for combustion in modern homes.

Ventilation from Adjoining Rooms

Details methods for providing ventilation air from inside the building.

Ventilation Air Supply Methods

Ventilation from Outdoors

Describes using grills or ducts to supply fresh air from outside.

Installation Guidelines and Clearances

Heater Installation Location Restrictions

Lists prohibited locations and conditions for safe installation.

Clearances to Combustible Materials

Specifies minimum distances required from walls and objects.

Gas Selection and Wall Mounting Procedures

Changing Gas Type (Propane to Natural)

Step-by-step guide for converting the gas type.

Heater Wall Mounting Preparation

Introduces locating the heater and preparing for wall fastening.

Heater Mounting and Gas Conversion

Changing Gas Type (Natural to Propane)

Steps for converting from natural gas to propane.

Locating and Fastening Heater to Wall

Covers optimal placement and initial steps for wall mounting.

Mounting Bracket Installation Methods

Attaching Bracket to Wall Studs

Method for securing the bracket to wall studs for maximum strength.

Attaching Bracket to Wall Anchors

Method for securing the bracket to hollow walls or masonry.

Heater Attachment to Mounting Bracket

Securing Heater and Bottom Mounting

Details attaching the heater to the bracket and installing bottom screws.

Connecting to Gas Supply

Gas Supply Requirements and Regulators

Outlines pipe, regulator needs, and cautions for gas connections.

Required Installation Components

Lists essential items for gas connection, like shutoff valves and piping.

Gas Supply Piping and Testing

Gas Piping Installation Details

Covers sealant, sediment traps, and external regulators for propane.

Gas System Leak Detection

Explains how to perform leak checks using detection fluid.

Gas Supply Pressure Testing

Testing High-Pressure Gas Lines

Procedures for testing gas supply piping exceeding 1/2 PSIG.

Testing Low-Pressure Gas Connections

Procedures for testing connections up to 1/2 PSIG.

Operation and Lighting Procedures

Safety Before Lighting Pilot

Critical warnings and steps to take if gas is smelled.

Step-by-Step Pilot Lighting

Detailed instructions for manually lighting the pilot.

Heater Operation and Controls

Setting Heat Levels and Thermostat Use

How to adjust burner output and use thermostat features.

Manual Pilot Lighting Procedure

An alternative method for lighting the pilot with a match.

Inspecting Heater Flame Patterns

Pilot Flame Pattern Check

How to identify a correct versus incorrect pilot flame.

Burner Flame Pattern Check

How to identify correct burner flame and issues like yellow tipping.

Care and Maintenance Procedures

Cleaning Burner and Pilot Air Inlet

Instructions for maintaining clean air passages for proper combustion.

Cleaning the Heater Cabinet

Guidance on cleaning the exterior of the heater.

Troubleshooting - Ignition Issues

No Spark at Ignitor

Addresses causes and solutions when the ignitor button yields no spark.

Pilot Not Igniting

Covers problems where the pilot fails to light after sparking.

Troubleshooting - Burner and Gas Issues

Pilot Goes Out After Release

Solutions for when the pilot flame extinguishes after the control knob is released.

Burner Ignition and Performance Problems

Addresses burners not lighting, delayed ignition, and backfiring.

Troubleshooting - Operational Anomalies

Noise, Residue, and Odor Issues

Solutions for whistling, ticking, white residue, and unwanted odors.

Safety Shutdowns and Gas Leaks

Covers ODS shutdowns and gas odors when the unit is off.

Parts and Accessories Information

Ordering Replacement Parts

Guidance on how to order parts under and not under warranty.

Available Heater Accessories

Lists optional accessories like the equipment shutoff valve.

Service Support and Hints

Service Hints for Low Gas Pressure

Tips for diagnosing and resolving issues caused by low gas pressure.

Technical Service Contact Information

How to contact SHM International for further assistance.

Parts Identification - Model IWH10 NLTC

Exploded View Diagram

Visual breakdown of components for the IWH10NLTC model.

Replacement Parts List - Model IWH10 NLTC

Detailed Parts Breakdown

Lists specific part numbers, descriptions, and quantities for the IWH10NLTC.

Parts Identification - Model IWH16 NLTC

Exploded View Diagram

Visual breakdown of components for the IWH16NLTC model.

Replacement Parts List - Model IWH16 NLTC

Detailed Parts Breakdown

Lists specific part numbers, descriptions, and quantities for the IWH16NLTC.

Parts Identification - Model IWH26 NLTC

Exploded View Diagram

Visual breakdown of components for the IWH26NLTC model.

Replacement Parts List - Model IWH26 NLTC

Detailed Parts Breakdown

Lists specific part numbers, descriptions, and quantities for the IWH26NLTC.

Warranty Information and Policies

Limited Warranty Coverage Details

Outlines the one-year warranty period and what it covers.

Warranty Exclusions and Returns

Lists conditions that void the warranty and return policies.