Regency Fireplace Products Cascades I2500 - User Manual

Regency Fireplace Products Cascades I2500

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FPI FIREPLACE PRODUCTS INTERNATIONAL LTD. 6988 Venture St., Delta, BC Canada, V4G 1H4

919-908d

MODEL: I2500

Cascades™

I2500 Wood

Fireplace

Insert

07.17.19

Owners & Installation Manual

Installer: Please complete the details on the back cover

and leave this manual with the homeowner.

Homeowner: Please keep these instructions for future reference.

www.regency-re.com

French Manual: https://bit.ly/2YuraWc

Manuel en Français: https://bit.ly/2YuraWc

0219WN025S

Tested & listed by:

Table of Contents

Questions and Answers

R
Robert RoseAug 9, 2025
How to prevent fly-ash build-up in Regency Fireplace Products Indoor Fireplace?
- M
  Ms. Heather HuffmanAug 9, 2025
  To prevent fly-ash build-up, masking, or plugging in your Regency Fireplace Products Indoor Fireplace, avoid burning cardboard, gift wrap, or garbage. Ensure the combustor maintains its light-off temperature, and follow instructions for proper light-off by not closing the bypass too soon. If the combustor is cold, brush it with a soft bristled brush or vacuum it lightly.
L
Lisa MartinAug 14, 2025
Why is my Regency Fireplace Products Cascades I2500 plugging with creosote?
- L
  Laurie ThomasAug 14, 2025
  Plugging with creosote in your Regency Fireplace Products Indoor Fireplace happens when burning wet or pitchy woods, or burning large loads of small diameter wood without proper light-off. To resolve this, burn only dried, seasoned wood and ensure the combustor achieves light-off before closing the bypass damper. After starting a hot fire, you might burn off soot or creosote by positioning the combustor partially open.
Z
Zachary LambertAug 19, 2025
What to do if my Regency Fireplace Products Cascades I2500 has masking (soot)?
- T
  Tonya CruzAug 19, 2025
  Masking (soot) in your Regency Fireplace Products Indoor Fireplace occurs because the combustor hasn't maintained light-off or from burning coal. To address this, place the combustor in a partially open position after starting a hot fire to burn off soot. If caused by burning coal, switch back to wood and operate the combustor at high temperatures for one hour.
W
Wendy GardnerAug 25, 2025
What causes mechanical cracks in Regency Fireplace Products Indoor Fireplace combustor?
- W
  Wayne TownsendAug 25, 2025
  Mechanical cracks in your Regency Fireplace Products Indoor Fireplace combustor can occur if the combustor is mishandled or the combustor holder is distorted. Handle the combustor with care. If large pieces are missing or the stove parts are warped, replace the combustor and any damaged stove parts.
J
Jennifer ObrienAug 29, 2025
How to fix crumbling substrate in Regency Fireplace Products Cascades I2500?
- L
  Laura ReynoldsAug 29, 2025
  Crumbling substrate in your Regency Fireplace Products Indoor Fireplace is often due to extreme thermal shock from refueling with wet wood or high draft. To solve this, bypass the combustor while the stove is running, use seasoned, dried wood, and ensure the water draft doesn't exceed 0.06". Install a manual damper and draft gauge or a barometric damper.
B
Barry JenkinsSep 3, 2025
Why is my Regency Fireplace Products Indoor Fireplace experiencing thermal cracking?
- S
  sellerskevinSep 3, 2025
  Thermal cracking in your Regency Fireplace Products Indoor Fireplace is caused by uneven temperatures, flame impingement, and heat spikes. If large pieces fall out due to cracking, replace the combustor.

Regency Fireplace Products Cascades I2500 Specifications

General

Brand	Regency Fireplace Products
Model	Cascades I2500
Category	Indoor Fireplace
Language	English

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