Regency Fireplace Products Cascades I2500 User Manual (English)

Questions and Answers:

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Robert RoseAug 9, 2025
How to prevent fly-ash build-up in Regency Fireplace Products Indoor Fireplace?
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  Ms. Heather HuffmanAug 9, 2025
  To prevent fly-ash build-up, masking, or plugging in your Regency Fireplace Products Indoor Fireplace, avoid burning cardboard, gift wrap, or garbage. Ensure the combustor maintains its light-off temperature, and follow instructions for proper light-off by not closing the bypass too soon. If the combustor is cold, brush it with a soft bristled brush or vacuum it lightly.
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Lisa MartinAug 14, 2025
Why is my Regency Fireplace Products Cascades I2500 plugging with creosote?
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  Laurie ThomasAug 14, 2025
  Plugging with creosote in your Regency Fireplace Products Indoor Fireplace happens when burning wet or pitchy woods, or burning large loads of small diameter wood without proper light-off. To resolve this, burn only dried, seasoned wood and ensure the combustor achieves light-off before closing the bypass damper. After starting a hot fire, you might burn off soot or creosote by positioning the combustor partially open.
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Zachary LambertAug 19, 2025
What to do if my Regency Fireplace Products Cascades I2500 has masking (soot)?
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  Tonya CruzAug 19, 2025
  Masking (soot) in your Regency Fireplace Products Indoor Fireplace occurs because the combustor hasn't maintained light-off or from burning coal. To address this, place the combustor in a partially open position after starting a hot fire to burn off soot. If caused by burning coal, switch back to wood and operate the combustor at high temperatures for one hour.