— 28 —
█
Usage Data
We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage
Data may include information such as your Renogy ONE Internet Protocol address (e.g. IP address),
4G/5G and Wi-Fi access information, power usage, sensor history, user log, unique device identifiers
and other diagnostic data.
█
Location Data
We may use and store information about your location if you give us permission to do so (“Location
Data”). We use this data to provide features of our Service, to improve and customise our Service.
You can enable or disable location services when you use our Service at any time by way of your device
settings.
█
Use of Data
RENOGY uses the collected data for various purposes:
z
To provide and maintain our Service
z
To notify you about changes to our Service
z
To allow you to participate in interactive features of our Service when you choose to do so
z
To provide customer support
z
To gather analysis or valuable information so that we can improve our Service
z
To monitor the usage of our Service
z
To detect, prevent and address technical issues
z
To provide you with news, special offers and general information about other goods, services and
events which we offer that are similar to those that you have already purchased or enquired about
unless you have opted not to receive such information
█
Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)
If you are from the European Economic Area (EEA), UK or Switzerland, RENOGY’s legal basis for
collecting and using the personal information described in this Privacy Policy depends on the Personal
Data we collect and the specific context in which we collect it.
RENOGY may process your Personal Data because:
z
We need to perform a contract with you
z
You have given us permission to do so
z
The processing is in our legitimate interests and it is not overridden by your rights
z
To comply with the law
█
Retention of Data
RENOGY will retain your Personal Data only for as long as is necessary for the purposes set out in this
Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our
legal obligations (for example, if we are required to retain your data to comply with applicable laws),
resolve disputes and enforce our legal agreements and policies.
RENOGY will also retain Usage Data for internal analysis purposes. Usage Data is generally retained
for a shorter period of time, except when this data is used to strengthen the security or to improve the
functionality of our Service, or we are legally obligated to retain this data for longer periods.
█
Transfer of Data
Your information, including Personal Data, may be transferred to - and maintained on - computers
located outside of your state, province, country or other governmental jurisdiction where the data
protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that
we transfer the data, including Personal Data, to the United States and process it there.
RENOGY will take all the steps reasonably necessary to ensure that your data is treated securely and
in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an
organization or a country unless there are adequate controls in place including the security of your data
and other personal information.
To Next Page
Loading...
Need help?
General
