Reolink Duo 4G User Manual

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Troubleshooting
Ifyourcameraisnotturningon,please
apply the following solutions:
• Make sure you’ve turned the power
button on.
• Charge the battery with a DC 5V/2A
poweradapter.Whenthegreenlightison,
the battery is fully charged.
Ifthesewon’twork,pleasecontactReolink
Support https://support.reolink.com
If the PIR sensor fails to trigger any kind of
alarmwithinthecoveredarea,trythe
following solutions:
Ifyoufailtoreceiveanypushnotifications
whenmotionisdetected,trythefollowing
solutions:
•Makesurethepushnotificationhasbeen
enabled.
Camera is not Powering on
PIR Sensor Fails to Trigger
Alarm
Unable to Receive Push
Notications
• Make sure that the PIR sensor or the
camera is installed in the right direction.
• Make sure the PIR sensor is enabled or
the schedule is set up properly and
running.
• Check the sensitivity settings and make
sure it’s set up properly.
• Make sure the battery is working.
• Reset the camera and try again.
Ifthesewon’twork,pleasecontactReolink
Support https://support.reolink.com
Safety Instructions of Battery Usage
The camera is not designed for running 24/7 at full capacity or around-the-clock live
streaming. It’s designed to record motion events and to live view remotely only when you
need it. Learn useful tips on how to extend the battery life in this post
https://support.reolink.com/hc/en-us/ articles/360006991893
1.Thebatteryisbuilt-in,sodonotremoveitfromthecamera.
2. Charge the rechargeable battery with a standard and high-quality DC 5V/9V battery
charger or Reolink solar panel. Do not charge the battery with solar panels from any other
brands.
3. Charge the battery when temperatures are between 0°C and 45°C and always use the
battery when temperatures are between -20°C and 60°C.
4.KeeptheUSBchargingportdry,cleanandfreeofanydebrisandcovertheUSBcharging
port with the rubber plug when the battery is fully charged.
5.Donotcharge,useorstorethebatterynearanyignitionsources,suchasfireorheaters.
6.Donotusethebatteryifitgivesoanodor,generatesheat,becomesdiscoloredor
deformed,orappearsabnormalinanyways.Ifthebatteryisbeingusedorcharged,turno
thepowerswitchorremovethechargerimmediately,andstopusingit.
7. Always follow the local waste and recycle laws when you get rid of the used battery.

Reolink Duo 4G Specifications

General

Image Sensor	1/3" CMOS Sensor
Pan & Tilt	No
Audio	Two-way audio
Smart Detection	Person/Vehicle detection
Motion Detection	Yes
Mobile App	Reolink App
Operating Temperature	-10°C to 55°C (14°F to 131°F)
Video Resolution	2560 x 1440
Field of View	150°
Zoom	Digital zoom
Night Vision	Up to 10 meters
Connectivity	4G LTE
Power Source	Solar panel
Battery	6000mAh rechargeable battery
Storage	MicroSD card
Weather Resistance	IP66
Resolution	4MP (2560 x 1440)