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English
Problem/possible cause Solution
The H5i cover seal is not fitted
correctly.
Make sure the cover seal is facing the right way up and
fitted securely.
Incorrect air tubing selected.
If you are using the SlimLine, Standard or 3m air tubing
ensure that you have the correct air tubing selected via the
menu.
Device does not start when you breathe into the mask
Breath is not deep enough to trigger
SmartStart/Stop.
Take a deep breath in and out through the mask.
There is excessive leak.
Note: If Leak Alert is enabled, an
audible alert is activated and a high leak
message is displayed.
Adjust position of mask and headgear.
Air tubing not connected properly. Connect firmly at both
ends.
SmartStart/Stop is disabled.
Note: SmartStart/Stop is not available if
you are using a Full Face Mask or if
Leak Alert is enabled.
Enable SmartStart/Stop.
Device does not stop when you remove your mask
SmartStart/Stop is disabled.
Note: SmartStart/Stop is not available if
you are using a Full Face Mask or if
Leak Alert is enabled.
Enable SmartStart/Stop.
SmartStart/Stop is enabled but the device does not stop automatically when you remove
your mask
Incompatible mask system being used. Only use equipment recommended by ResMed.
The patient is using a nasal pillows
mask with a set pressure less than 7
cm H
2
O.
Disable SmartStart/Stop.
Pressure rises inappropriately
Talking, coughing or breathing in an
unusual manner.
Avoid talking with a nasal mask on, and breathe as
normally as possible.