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HOW TO OBTAIN SERVICE ASSISTANCE
Should you have any questions about your new water heater, or if
it requires adjustment, or routine maintenance, it is suggested that
you first contact your installer, plumbing contractor or previously
agreed upon service agency. In the event that the firm has moved,
or is unavailable, refer to the telephone directory commercial
listings or local utility for qualified service assistance.
Should your problem not be resolved to your complete satisfaction,
you should then contact the Manufacturer’s National Service
Department at the following address:
In the United States:
RHEEM MANUF
ACTURING COMPANY
1241 Carwood Ct.
Montgomery
, AL 361
17
In Canada:
Rheem Canada Ltd
125 Edgeware Road, Unit 1
Bramptom, ON
L6Y
0P5
You may also obain technical assistance by calling
1-800-432-8373.
When contacting the manufacturer, the following
information should
be made available:
1.
Model and serial number
of the water heater as shown on
the
rating plate attached to the jacket of the water heater.
2. Address where the water heater is located and can be seen.
3. Name and address of installer and any service agency who per-
formed service on the water heater.
4. Date of original installation and dates any service work was per-
formed.
5. Details of the problems as you can best describe them.
6.
List of people, with dates, who have been contacted regarding
your problem.
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