Appendix
72
7
When an Error Message Appears on the Control Panel
Note
❒ If an error message that is not included in this section appears, turn off the
main power switch of the machine, and then turn it on again. If the message
still appears, note the content of the message and the error number (if listed
in the table), and contact your service representative. For information about
how to turn off the main power switch, see General Settings Guide.
Message Causes and solutions
Cannot detect original size Select 
scan size
• Place the original correctly.
• Specify the scan size.
• When placing an original directly 
on the exposure glass, the lift-
ing/lowering action of the ADF 
triggers the automatic original 
size detection process. Lift the 
ADF by more than 30 degrees.
Cannot enter manually more than nnn 
destinations.
Note
❒ “nnn” in the message represents a changeable 
number.
When there are nnn or more destina-
tions for a delivery or an e-mail, split 
the destinations into two or more 
groups.
Cannot specify more than 100 destina-
tions.
When there are 100 or more destina-
tions for a delivery or an e-mail, split 
the destinations into two or more 
groups.
Exceeded max. data capacity 
 
Check 
resolution and Start
Specify the scan size and resolution 
again. Note that it may not be possi-
ble to scan very large originals at a 
high resolution. See p.69 “Relation-
ship between Resolution and File 
Size”.
Exceeded max. data capacity Check the 
resolution and  
reset nnn original(s)
Note
❒ This message appears when using the ADF.
❒ “nnn” in the message represents a changeable 
number.
Specify the scan size and resolution 
again. Note that it may not be possi-
ble to scan very large originals at a 
high resolution. See p.69 “Relation-
ship between Resolution and File 
Size”.
Exceeded max. E-mail size. Sending E-
mail has been cancelled.
• Increase the size of [
Max. E-mail 
Size
].
• Set [
Divide & Send E-mail
] to [
On (per 
page)
] or [
On (per max. size)
].