SERVICE CALL CONDITIONS
B234/B235/B236/D101/D102/D103 4-36 SM
Finisher Staple Hammer Motor Error
SC724 D
Stapling does not
finish within the
specified time (450
ms) after the staple
hammer motor turned
on.
• Positioning roller HP sensor loose, broken,
defective
• Positioning mechanism overloaded
• Positioning roller motor overloaded due to
obstruction
• Main control board connectors loose, broken,
defective
• Main control board defective
Finisher Stack Feed-Out Motor Error
SC725 D
The stack feed-out belt
HP sensor does not
activate within the
specified time after the
stack feed-out belt
motor turned on.
• Positioning roller HP sensor loose, broken,
defective
• Positioning mechanism overloaded
• Positioning roller motor overloaded due to
obstruction
• Main control board connectors loose, broken,
defective
• Main control board defective
Finisher Shift Motor Error: 3K Finisher B830
SC726 D
The state of the shift
tray half-turn sensor
status did not change
after the shift motor
turns on.
• Positioning roller HP sensor loose, broken,
defective
• Positioning mechanism overloaded
• Positioning roller motor overloaded due to
obstruction
• Main control board connectors loose, broken,
defective
• Main control board defective
Shift Jogger Retraction Motor Error: 3K Finisher B830
SC728 D
The side fences do arrive at the
home position within the
specified time.
-or-
The side fences did not leave
the home position within the
specified time.
Note: The 1st detection failure
issues a jam error, and the 2nd
failure issues this SC code.
• If the motor is rotating, positioning roller
HP sensor loose, broken, defective
• If the motor is not rotating:
• Positioning mechanism overloaded
• Positioning roller motor overloaded
due to obstruction
• Positioning roller motor disconnected,
defective
• Main control board connectors loose,
broken, defective
• Main control board defective