SERVICE CALL CONDITIONS
SM 4-71 B234/B235/B236/D101/D102/D103
Trouble-
shooting
Jog Fence HP Sensor: Rear/Small (S13) Error
SC796-17 A
The rear jog fence HP sensor for small size
paper in the stacking tray did not go ON
within the prescribed time after the rear
jogger motor turned on to move the rear
fence.
-or-
The rear jog fence HP sensor for small size
paper in the stacking tray did not go OFF
within the prescribed time after the rear
jogger motor turned on to move the rear
fence.
• Jog fence HP sensor:
rear/small (S13)
defective
• Jogger motor: rear (M5)
defective
• Sensor or motor
connector loose, broken,
defective
Jog Fence HP Sensor: Rear/Large (S15) Error
SC796-18 A
The rear jog fence HP sensor for large size
paper in the stacking tray did not go ON after
the rear jogger motor turned on to move the
rear fence.
-or-
The rear jog fence HP sensor for large size
paper in the stacking tray did not go OFF after
the rear jogger motor turned on to move the
rear fence.
Jog fence HP sensor:
rear/large (S15)
defective
Jogger motor: rear
(M5) defective
Sensor or motor
connector loose,
broken, defective
Switchback Roller HP Sensor (S11) Error
SC796-19 A
The switchback roller HP sensor in the
stacking tray did not go ON after the motor
turned on long enough to raise the roller
through an arc of 40 degrees.
-or-
The switchback roller HP sensor in the
stacking tray did not go OFF after the motor
turned on long enough to lower the roller
through an arc of 20 degrees.
• Switchback roller HP
sensor (S11) defective
• Switchback roller motor
(M7) defective
• Sensor or motor
connector loose, broken,
defective
Stacking Tray Lower Limit Sensor (S7) Error
SC796-20 A
Stacking tray lower limit sensor did not go
ON within the prescribe time after the
stacking tray lift motor turned to lower the
tray.
-or-
Stacking tray lower limit sensor did not go
OFF within the prescribed time after the
stacking tray lift motor turned on to raise
tray.
• Stacking tray lower limit
sensor (S7) defective
• Stacking tray lift motor (M2)
defective
• Sensor or motor connector
loose, broken, defective