13
Solution:
1.
Increase the temperature by 5 °C in [44: Fusing Heat Roller Temperature
Adj] in [Advanced Settings].
2.
Print 20 sheets of the image, then another 10. Does this eliminate the
problem?
Yes
Finished!
No
Go to the next step.
3.
Increase the temperature by and additional 5 °C in [44: Fusing Heat Roller
Temperature Adj].
4.
Print 20 sheets of the image, then another 10. Does this eliminate the
problem?
Yes
Finished!
No
Go to the next step.
5.
Have changes to the settings resulted in glossy lines or paper misfeed?
Yes
Decrease the temperature by 10 °C, and then go to the next step.
No
Go to the next step.
6.
Set [50: Adjust Cleaning Web Motor Interval] to -30% in [Advanced Settings]
for the custom paper in use.
7.
Print 20 sheets of the image, then another 10. Does this eliminate the
problem?
Yes
Finished!
No
Go to the next step.
8.
Set [50: Adjust Cleaning Web Motor Interval] to -60% in [Advanced Settings]
for the custom paper in use.
9.
Print 20 sheets of the image, then another 10. Does this eliminate the
problem?
Yes
Finished!
No
Go to the next step.
10.
Set [50: Adjust Cleaning Web Motor Interval] to -75% in [Advanced Settings]
for the custom paper in use.
11.
If the problem persists, contact your service representative.
Note:
• Decreasing the value in [50: Adjust Cleaning Web Motor Interval] will shorten the
replacement cycle of the cleaning unit for fusing unit.