Ricoh MP C305SPF Technical Bulletin

Technical Bulletin PAGE: 1/2
Model: GR-C1 Date: 26-Jul-12 No.: RD117030
Subject: Multiple email notifications when fax is sent/received. Prepared by: H.Tamaki
From: 1st Tech Service Sect., MFP/P Tech Service Dept.
Classification:
Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Product Safety Other ( ) Tier 2
SYMPTOM
Multiple email notifications are sent out when a fax is sent or received.
Case 1:
Multiple notifications are sent to the second and subsequent members of a group
address (two to the second, three to the third, etc.) when using the Send Fax Notification,
Receive Fax Notification, and Folder Transfer Notification features.
Note: This does not occur with encrypted addresses.
Case 2:
An endless number of notifications are sent to the sender if the same name is selected
in both of the following settings.
Note: This cannot be solved by rebooting the MFP.
“E-mail TX results” [Sender name] – (Select name) – [OK] – [Email TX results] – [OK]
“E-mail TX results” [TX mode] – [Email TX results] – (Select name) – [OK]
CAUSE
FCU program bug

Ricoh MP C305SPF Specifications

General

Print Technology	Laser
Print Resolution	1200 x 1200 dpi
Scan Resolution	600 x 600 dpi
Copy Resolution	600 x 600 dpi
ADF Capacity	50 sheets
Duplex Printing	Yes
Connectivity	USB 2.0, Ethernet 10/100Base-TX
Functions	Print, Copy, Scan, Fax
Scanner Type	Flatbed, ADF
Fax Speed	33.6 Kbps
Print Speed	30 ppm
Paper Capacity	350 sheets
Paper Size	A4, A5, A6, B5
Fax Transmission Speed	Approximately 3 seconds per page
Operating System Compatibility	Windows, Mac, Linux