Technical Bulletin PAGE: 1/2
Reissued: 26-Dec-16
RTB Reissue
The items in bold italics have been corrected or added.
Subject: Firmware Release Note: Web Support
From: 1st Tech Service Sect., MFP/Printer Tech Service Dept.
Mechanical
Paper path
Product Safety
Electrical
Transmit/receive
Other (Firmware)
Service manual revision
Retrofit information
Tier 2
Important Information about Normal/Smart Panel Firmware Updates
When updating machine firmware, make sure NOT to install Smart Panel supported
firmware on a machine with a normal operation panel (and vice-versa). If you do, the
machine may not function as designed and product warranty may not apply.
To avoid this, when updating the firmware, make sure that the numbers next to "NEW" and
"ROM" are the same on the operation panel.
If you install the wrong firmware, repeat the update procedure and check the numbers
mentioned above.
This RTB has been issued to announce the firmware release information for the Web Support.
September 2013 production
Note: Definition of Availability of RFU via @Remote
“Available”: The firmware can be updated via RFU or SD card.
“Not available”: The firmware can only be updated via SD card.
Modified Points or Symptom Corrected
The banner message that appears when a tray ascend/descend error occurs was
changed to indicate the tray.
For this release to take effect, make sure to update System/Copy v.1.26 (D1475575E)
or later as a set.
Symptom corrected:
When the following settings are enabled, print jobs that have been conducted are not
displayed on the job history screen:
- On the operation panel: User Tools > Printer Features > System tab > Store and
Skip Errored Job
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