Technical Bulletin PAGE: 2/2
Reissued: 22-Dec-16
Modified Points or Symptom Corrected
3. An SC899 error might occur when Device Manager NX Accounting frequently
requests a device log collection.
Other changes:
Support for user code authentication in applications that use Web Browser NX.
Symptom corrected:
- If a user logs in to a device via Basic Authentication just after the device is started
up, the Smart Operation Panel application may not work as expected.
- SC997-00 may occur, if the shortcut key is pressed in the home screen.
- Changes were applied for the domestic (Japan) model only.
- Supported RICOH SmartSDK v1.04.
- SC997 will occur if a user logs in to an MFP via an SDK application when the
device management software is collecting the Volume Use Counter.
- Supported RICOH SmartSDK v1.02.
- A memory leak might occur when obtaining device logs via the web API.
- When Device Log Collection is conducted approximately 4,000 times by using
Device Manager NX Accounting, unexpected behavior might occur.