Ricoh MP C4503 - Page 91

Technical Bulletin PAGE: 1/2
Reissued: 22-Dec-16
Model: MET-C1ab_SOP
Date: 01-Aug-13
No.: RD147035k
RTB Reissue
The items in bold italics have been corrected or added.
Subject: Firmware Release Note: NetworkDocBox
Prepared by: E.Hinata
From: 1st Tech Service Sect., MFP/Printer Tech Service Dept.
Classification:
Troubleshooting
Mechanical
Paper path
Product Safety
Part information
Electrical
Transmit/receive
Other (Firmware)
Action required
Service manual revision
Retrofit information
Tier 2
Important Information about Normal/Smart Panel Firmware Updates
 When updating machine firmware, make sure NOT to install Smart Panel supported
firmware on a machine with a normal operation panel (and vice-versa). If you do, the
machine may not function as designed and product warranty may not apply.
 To avoid this, when updating the firmware, make sure that the numbers next to "NEW" and
"ROM" are the same on the operation panel.
 If you install the wrong firmware, repeat the update procedure and check the numbers
mentioned above.
This RTB has been issued to announce the firmware release information for the Network
DocBox.
Version
Program No.
Effective Date
Availability of RFU
2.11
D1465568L
January 2017 production
Available
2.10
D1465568K
October 2016 production
Available
2.09
D1465568J
June 2015 production
Available
2.08
D1465568H
May 2015 production
Available
2.07
D1465568G
May 2015 production
Available
2.06
D1465568F
October 2014 production
Available
2.05
D1465568E
October 2014 production
Available
2.04
D1465568D
June 2014 production
Available
2.03
D1465568C
May 2014 production
Available
2.02
D1465568B
January 2014 production
Available
2.01
D1465568A
1st Mass production
Available
Note: Definition of Availability of RFU via @Remote
“Available”: The firmware can be updated via RFU or SD card.
“Not available”: The firmware can only be updated via SD card.
Version
Modified Points or Symptom Corrected
2.11
Symptom corrected:
If a device management tool, such as Device Manager NX, is used, an SC899 error
might occur when an IC card is used to log in.
2.10
Symptoms corrected:
1. If the device is turned on or is accessed from an application, the guest user
authentication logs remain as access logs.
2. When attempting to log in to a device management service, such as
DeskTopBinder, with a specific user account, a guest account might be used