Ricoh MP C5504 Series User Manual

Message Cause Solution
"Check whether there are
any network problems."
[15-01]
No POP3/IMAP4 server
address is registered.
• Check that the correct Server
Name or Server Address is listed
in [POP3 / IMAP4 Settings] of
[System Settings]. For details
about POP3 / IMAP4 Settings,
see "File Transfer", Connecting the
Machine/ System Settings.
• For details about network
problems, contact your
administrator.
"Check whether there are
any network problems."
[15-02]
Cannot log in to the POP3/
IMAP4 server.
• Check that the correct User Name
and Password are listed in [Fax
Email Account] of [System
Settings]. For details about Fax
Email Account, see "File Transfer",
Connecting the Machine/ System
Settings.
• For details about network
problems, contact your
administrator.
"Check whether there are
any network problems."
[15-03]
No machine e-mail address
is specified.
• Check that the correct machine e-
mail address is specified in
[System Settings]. For details
about settings of e-mail address,
see "File Transfer", Connecting the
Machine/ System Settings.
• For details about network
problems, contact your
administrator.
10. Troubleshooting
204

Ricoh MP C5504 Series Specifications

General

Print Speed (Black/Color)	55 ppm (Black/Color)
Print Resolution	1200 x 1200 dpi
Duplex Printing	Yes
Standard Functions	Print, Copy, Scan, Fax
Control Panel	10.1" Smart Operation Panel
Scan Resolution	600 dpi
Fax Transmission Speed	33.6 Kbps
Connectivity	USB, Ethernet
Network Connectivity	Ethernet
Operating System Compatibility	Windows, macOS, Linux
Paper Capacity (Standard/Maximum)	1, 200 sheets / 4, 700 sheets