5. Wipe a dry, unused, lint-free cloth until no moisture remains.
6. Is the charge roller clean?
Yes Go to the next step.
No Skip to step 8.
7. Print the image. Has the problem been resolved?
Yes Finished!
No Proceed to "(b) Checking the Photoconductor unit".
8. Replace the charger unit.
9. Print the image. Has the problem been resolved?
Yes Finished!
No Proceed to "(b) Checking the Photoconductor unit".
(b) Checking the photoconductor unit
1. Check the photoconductor drum. Is there a stained line on the surface?
Yes Go to the next step.
No Skip to step 4.
2. Replace the PCU cleaning unit.
3. Print the image. Has the problem been resolved?
Yes Finished!
No Go to the next step.
4. Check the photoconductor drum. Are there scratches on the surface?
Yes Go to the next step.
No Contact your service representative.
5. Replace the PCU cleaning unit and the photoconductor unit.
• For details about replacing the charger unit, PCU cleaning unit and photoconductor unit, see
Replacement Guide.
• After replacing parts, it is recommended to perform the color calibration of the external controller.
Streaks
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